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EcoAdventures custom FIT travel service to Latin America is fabulous!

EcoAdventures' Client Testimonials

Look what our EcoAdventurers are saying...

I'll say, EcoAdventures created a fantastic Latin American itinerary for us!

...their experiences were exceptionally positive, and we did not receive any negative feedback from our providers

EcoAdventures' clients Stuart Crook and Linda Schneider at Machu PicchuHello Alma,

We hope this message finds you in good spirits.

We are pleased to inform you that our clients have successfully completed all their services in Cusco. Overall, their experiences were exceptionally positive, and we did not receive any negative feedback from our providers.

Additionally, I would like to mention that for their second visit on 13/03, our clients decided to opt for a guide, which was provided at an additional cost.

Our passengers have left us some feedback about their stay, and they seem very happy, also I attached a photo in their second visit to Machu Picchu (right).

If you have any further questions, please feel free to reach out.
Best regards,

Johan Malasquez
Asistente de Guest Experience
Setours Handcrafted Journeys
Tour Operator for clients Stuart Crook & Linda Schneider

We had a great time and saw so much wildlife it was unbelievable!

Hi Alma,
My wife and I want to thank you for the great tours you put together for us in Costa Rica. We had a great time and saw so much wildlife it was unbelievable! Here we are just before the Canopy Tour began.

Much appreciated!
Rod and Jiamin Laughridge

Rod and Jiamin Laughridge at the Ecoglide Canopy Tour entrance in Costa Rica.

We always love how you put together a wonderful tour!


Thanks again for helping us with our recent adventure in South America. Our time in Santiago, Chile was so perfect we wish we had stayed a few more days – such an exciting city with many things to see. The hotel Singular Santiago was perfect – the hotel staff was excellent and the room was perfect – they even provide a complementary room refrigerator stocked with drinks and snacks for free! – loved this hotel. The time in Buenos Aires, Argentina was also great – enjoyed the hotel – great location in the city – walking distance to many sites – a little different with the redwood tub in the room but this made for a unique stay – we did not use it but it was a piece of artwork in the room. We had wonderful guides and drivers who were very knowledgable of the two cities. We always love how you put together a wonderful tour package with everyone showing up on time.

Thank you,

Flo Queen-Stover
Client of Scott Pinheiro
Santa Cruz Travel
Santa Cruz, CA

The trip to Quito and Sacha Lodge was Magnifico!!! Better than any of us could have imagined.

Greetings Dear Alma!

Wow, what a super time the Shields did have—thanks so much for making it happen for them!! Here's their write up...interesting about Avianca JFK/UIO!!
Hope this finds you well. The trip to Quito and Sacha Lodge was Magnifico!!! Better than any of us could have imagined. Everything went incredibly smooth and the weather gods were on our side again. It was a trip of of lifetime. Thanks again for all your help and expertise. I am kind of curious as to what kind of airline doesn't have reclining sets in more than half its rows. It was a tad uncomfortable not being able to recline for 6 hours especially on a red eye. Thanks again for all.

Merry and Healthy to you and your family,
Paul & Eileen Shields
Clients of Walter Rice/Waldorf Travel
May you have the Happiest of Holidays!! And may 2024 bring us more of these bookings! Cheers!
Walter Rice/Waldorf Travel
Portland OR

The guide was excellent, so knowledgable, personable. The crew on the boat were exceptional.

Hi Sheree,
I have meant to let you know how the trip went and have just been procrastinating.

I would highly, highly recommend EcoAdventures. The guide was excellent, so knowledgable, personable. The crew on the boat were exceptional. We woke up at 6am, breakfast at 7am and each day was packed. Dinner was 7pm and we were in bed and asleep by 8:30. Binoculars were recommended, but we hardly used them. The animals are so used to humans you can walk up to them and it seems like they are posing for their picture to be taken. Every day was a new adventure.

Mike Adams
Client of Sheree Dreewes
Foothills Travel
Renton, WA

Peru!!!!!! Thank you for arranging our spectacular, surprising, extraordinary trip.

Hi Alma,

Thank you for arranging our spectacular, surprising, extraordinary trip to Peru!

Your planning and expertise made our traveling easy and everything went according to plan. Setours executed perfectly.

A special shout out to Oscar, our tour guide in Lima, and Boris our tour guide in Cusco. Oscar is the best single day tour guide I have ever had anywhere, anytime. Boris is the best multi-day tour guide I have ever encountered and is now, more importantly, a friend.

The accommodations were all tops. Triple-loved Tambo del Inka, especially since our driver, Mr. Jaime, suggested we visit the local market in Urumbamba that was just 5 minutes down the road from the resort. The market was such an insight and remains an unexpected highlight.

I could go on and on, but I’ll summarize with this: I definitely underestimated how interesting and beautiful Peru turned out to be. Machu Picchu is a place you have to visit in order to really comprehend it and deserves all the accolades, but the rest of what we saw, which is a fraction of the country I know, was just as beautiful and intriguing. I will return for sure. Besides, llamas and alpacas are my new favorite animals.

I would be happy to answer any questions or offer opinions about our trip if you are interested.

Thanks again for all your help.

So looking forward to Patagonia.


Jonathan Keyes
Client of
Jean Francois
Calparrio Travel
San Francisco, CA

The trip was fantastic! The food (OMG!), the hotels, the guides and the driver were absolutely top notch.

Good Morning, Marilyn!

We got home last night and have to tell you that the trip was fantastic! Alma did a wonderful job! We give everyone very high marks – the food (OMG!), the hotels, the guides and the driver, Jaime, were absolutely top notch. Everything went like clockwork and the trip was 100% hassle and worry free.

Bob and Sam Tyler
Clients of Marilyn Herzog
Marilyn Can Travel
Petaluma, CA

Marilyn's forwarded reply to EcoAdventures:

Hi Alma,
I cannot thank you enough for all the effort you put into this trip for the Tylers. They are home and ABSOLUTELY THRILLED WITH THEIR EXPERIENCE!

-- You put so much time and effort into this and I appreciate it so much! I will NEVER use anyone else for South and Central America...PERIOD!
Thank you very much!

Warm regards,

Fun Adventure - Tour guide very informative...Glad we did the full trip.

Click here to print or download Margaret Joanne and Alyssa Carolyn Leapley testimonial. Opens in new window and requires Adobe Reader.
ECO-LeapleyCommentsOnJanuaryPanamaTour.pdf - 2.34MB PDF
(Read client comments in-between-the-lines of their itinerary.)
Note: PDF opens in new window and requires Adobe Reader

Margaret Joanne and Alyssa Carolyn Leapley
Clients of
D. Shay De Weese
Senior Travel Consultant
Kern Travel
Bakersfield, CA

EcoAdventures were fantastic, all guides, drivers, hotels, etc. were beyond amazing.

Hi Scott,

Thanks for checking in. Costa Rica was just amazing. We enjoyed all the places we visited, EcoAdventures were fantastic, all guides, drivers, hotels, etc. were beyond amazing. Drivers were always early for pick ups, friendly and knowledgeable.


Debbie Velasquez
Client of
Scott Pinheiro
Santa Cruz Travel, Inc.
Scotts Valley, CA

Highly recommend this itinerary and trip. Thanks for doing a fabulous job!

Dear Sheree,

The trip was awesome - delay start and strike noted. Hotels were superb, guides and transportation were awesome.

Peru - people are warm and friendly and police were all around and felt safe. Sadly, I had altitude sickness the day I landed in Cusco for entire trip and caught a flu during trip and am still sick.

Machu Picchu trip and guide and Sumac hotel were fabulous.

Highly recommend this itinerary and trip. Thanks for doing a fabulous job!

Happy holidays!

Client of
Sheree Dreewes
Foothills Travel
Renton, WA

Alma/EcoAdventures' reply:
Hi Sheree,

I am so sorry he was sick the whole time! I have to hand it to him for being so positive, even being sick. What a trooper!

Happy Holidays!

Your skill, passion and experience were such an important, critical part of our special trip

Howdy Chantal:

We are safe and sound at home.

Your skill, passion and experience were such an important, critical part of our special trip.
So many highlights!!

Thanks also for your timely problem solving. Having your “rescue line” available was a comforting element on such a trip. And, how did you manage to arrange for Argentina to win two World Cup games while we were there? So exciting (even dogs on the street wear jerseys…the pop-up parade in El Calafate was a choice experience!).

Again, many thanks.
Dave and Sue Bartz
Clients of
Chantal Kelly
Tzell/Nexion Travel Group
Irving, TX

Our trip was absolutely a blast!!

Good morning Elyse,

Getting ready for a big Thanksgiving I hope! We have so much to be thankful for!! Our trip was absolutely a blast!! A little bit of a language barrier, but when you got the right guide that could speak some English that was great! From Lima and the lines to the Amazon and Machu Picchu the trip was perfectly laid out! Other than the altitude sickness we had an absolute blast! The food in that country is some of the best we ever had!! Thank you for everything you did to make this trip very memorable for Nicole and myself!

God bless you and Happy Thanksgiving!!

David and Nicole Bryant
Clients of
Elyse Rose
Atour International
Los Angeles, CA

Note from Elyse to Alma: They had a great time thanks to you and EcoAdventures!

...we are having a wonderful time in Peru! Our guides have been terrific...

Hi Liz,
Just wanted you to know that we are having a wonderful time in Peru! Our guides have been terrific.....prompt, pleasant and knowledgeable. The hotels have been perfect so far and we are enjoying the Peruvian cuisine. We climbed to the top of the sun temple today and are headed to the salt mines tomorrow. This is an incredible place. Can't wait to see Machu Picchu. Thank you again for putting it together for us.

Client of Liz Spander
Liz Spander Luxury Travel
Fugazi Travel Agency, Inc.
San Francisco, CA

They felt very well taken care of while traveling.

Hi Alma,

Mr. Bond and his sons had such a wonderful time. They mentioned many times how great the culture is, how nice everyone is, great service, etc. They felt very well taken care of while traveling.

They LOVED Pacuare River Lodge accommodations. It was their favorite. The only negative thing he could produce is that he wishes he brought more USD because they didn’t take credit cards for taxis, but gladly took American dollars. Otherwise, his trip was amazing in every way.

Thank you for your help.

Andrea King
Luxury Travel Designer
Anywhere But Here Travel, Inc.
Lynnwood, WA 98037

...for the most part everything was perfect and they had the best 50th wedding anniversary celebration with all of their family!!!!

Following is the back-and-forth between EcoAdventures and Great Escapes Travel regarding one of its clients:

----- Original Message -----
From: Donna Marko - Great Escapes Travel
To: Alma Megeath
Subject: Re: XXXXX (client name)

Well, we cannot control weather or force majeure!!!
I will let XXXXX (client name) know that there will be a refund coming on the Monteverde Reserve
BTW, They LOVED their guide!!!

As always it is great to work with you and your company.

Thank you,
Donna Marko
Great Escapes Travel
1347 14th Ave
Longview WA 98632

From: Alma Megeath
To: Donna Marko - Great Escapes Travel
Subject: XXXXX (client name)

Hi Donna,
Here is the response from Panorama Tours:

Hello Alma:

On July 01, tropical storm “Bonnie” was passing near the border of Costa Rica and Nicaragua, but the weather was affecting the country.
That same day we got a call from Selvatura and the Monteverde reserve that services may be disturbed or canceled depending on weather conditions.
Our guide informed the clients about it, and decisions were made.

Selvatura: I am afraid this is not accurate. The client decided to change the Hanging Bridges for July 1.
Also, the client requested to change the hanging bridges to a Canopy tour except for two people. She complained about why they had the tour to the reserve in the morning and another hiking on the hanging bridges in the afternoon. She asked me who was responsible for making these arrangements, and I said I did not know*, but we changed it from hanging bridges to a Canopy tour at no extra cost for them, and the situation was solved. So 13 people did the Canopy Tour and two of the hanging bridges (1 adult and one child). Our guide said on the way back that they were talking about the Canopy tour experience, and they loved it! One decided to stay at the hotel.

*Alma's note: This has been in the proposal since the very first request for a quote in February 2021. it has been scheduled on the same day as the Cloud Forest tour since the very beginning. We always do the Cloud Forest in the AM as that is the best viewing time for the wildlife. That left only that afternoon for the Selvatura tour, since they were doing the Frog Pond in the afternoon of July 1.

Monteverde Reserve: After the tour at Selvatura, we got confirmation from the Monteverde Reserve that they would not open the reserve for security reasons. There was a possibility that strong winds and debris, branches, or even trees may hit the clients. The tour was canceled.

At this point, our guide moved the visit to the Frog Pond to July 02. As they were not going to do any other activity, the client asked what other tour they could do, and he suggested El trapiche, but again they had to wait until July 2 to see the weather conditions. Finally, it was possible, and the clients were fully aware this was not included, and they had to pay it. There was no complaint about it.

At this point, we are waiting for the refund for the entrance fee to the Monteverde Reserve. Bureaucracy is significant at that place, and things are moving slowly. I will let you know when we have it.

Best regards,

----- Original Message -----

From: Donna Marko - Great Escapes Travel
To: Alma Megeath
Subject: Re: Carol would like to change to the horse Possible change on XXXXX (client name)...Re: Costa Rica Final Documents

Hi Alma,

XXXXX (client name) stopped by to report back on the family's big trip.

They did not receive the Zip line, they had the “Park tour only” with bridge walk.
Montverde Reserve Tour cancelled, they did a coffee and sugar plantation tour and they had to pay for that, about $400.

XXXXX (client name) said for the most part everything was perfect and they had the best 50th wedding anniversary celebration with all of their family!!!

Thank you,
Donna Marko
Great Escapes Travel
1347 14th Ave
Longview WA 98632

Pura Vida!

Christy - Pura Vida!

We are home! It was an awesome trip! We loved exploring and having the different locations! You really are wonderful and we have a couple families you should be hearing from who want to go to Costa Rica as well and will be reaching out.

We absolutely loved the transportation you booked. The drivers were incredible and it was like a private tour vs. just a ride to next spot! They were full of info, stopped at cool spots and showed us different areas that really were like an adventure!

We loved Diria and Tamarindo. Right in the heart of the action. I think for our family, Westin or JW Marriott would have been too remote as we like to walk around and see different restaurants and bars. We felt a part of the action and everyone was sooo kind.

The towel situation they charge if you lose any is $10 a towel so maybe advise to bring a few of their own. We saw people doing that. We got lucky and the surfer shack gave us a few but this was the same at each resort.

We had a corner king bed room and it was pretty small. The kids had 2 full and they brought in a cot for Shane so it worked out great. I would recommend asking for bottom unit on the right side if you are facing ocean. Seemed like the best ones you could walk right out onto grass or the ones above that. Worked out great for us just if we got to pick next time.

I would recommend if someone wants to get surf lessons just get them in a row through resort or rent a board for week. Our boys LOVED surfing and we rented everyday. The lessons were a huge help!

If the weather permits we would have done a catamaran but loved our day at the other surfing beach I sent you pics of and Lolas. So fun.

I would definitely do Black Stallion we just had weather that we couldn't rely on!

ATV was a blast and we walked right to it.

Staff at Diria was amazing, setting was just beautiful, breakfast was great and if we wanted to eat right there it was perfect. I would absolutely stay there again. I highly recommend it and again, we are not pool people. We went to the pool bar a few times (the big pool is across the street, not on the beach) but it was beautiful. And I bet in busy season is hopping!

I recommend people bring LOTS of 1s and 5s. We tipped a lot and they were so grateful and would give us free shots and hugs and lots of local tips!

Absolutely beautiful and our rooms were insane! The resort is stunning and at the base of volcano.

Pools are beautiful and so are the grounds.

Drinks and food spendier here but we took taxi or Uber into La Fortuna for dinners and it was awesome. One night we ordered in and all just chilled because our rooms were so incredible and we were pooped. That was awesome. Breakfast was incredible too and the views are stunning.

There wasn't a lot to do at night for the kids so thats where maybe going to the Arenal Resort might be better for more options like bigger pool with slide, games, etc. For us this resort worked out great but if we were there longer, it would be nice to have a few options for the kids like shanes age and older at night.

Absolutely beautiful too! One hotel restaurant and small bar which is incredible. It is very quiet resort. Definitely a couples style but really fun for us for the 10 hour layover to rest at. We hiked around the grounds to a waterfall. We took an uber into San Jose and went to a great Sushi area. It as dumping rain so we then just went back and Frank and I sat in bar and had a drink in an incredible setting. More like a spa and couples retreat though as far as families go. The people were incredibly kind and accomodating. Can't believe how wonderful everyone is.

I would pack in more in a day.
We did fishing in Tamarindo and I would suggest that in dry season. It was really rough and we didn't catch anything but we had fun. I bet in dry season it would be awesome!

I would definitely have done catamaran and sailing too if it was better weather!

We did ATV and loved ours. I think a more jungle one or Black Stallion would be awesome!

We loved our Canyoneering and I would have tacked on rafting to that one too.

I could see doing an Arenal Lake day or something like that.

We did zip lining too. I think if we could do multiple in one day vs spread out, that would be the way to go!

It was an amazing incredible family trip! Costa Rica is special and I feel like we really saw and did all we could.

The upside of the rainy season is the lushness (like Oregon). It is sunny in mornings so you soak up that time to do adventures and lay out. Rains everyday in afternoons sometimes for a few hours then clears, sometimes a monsoon for rest of night. Dry season would be hotter and sunnier but also not as green.

I can't imagine not doing without you! The transportation, confidence we felt, and locations/resorts, were perfect for our family! We had people texting us and want to meet for coffee next week to go over recommendations and I am giving them ideas for what they might like as a family but HIGHLY recommending they book it all through you.

I am sure I will have more but I will send you pics and whatever else I can think of!

LAUNDRY - We had it done in Tamarindo by a service which was awesome because we were so stinky and it was humid and muddy so it was a big help!

LOVED our trip! Planning our next adventure!

Thank you doesn't cover it so drinks and dinner when Tony is home is a must!

Jennifer Peters
Client of Christy Damas/Your Travel Concierge
Montecito Village Travel
Montecito, CA

..was the best thing he has EVER done and is soooo happy

Hi Alma,

(The Peterkofsky family) - Having a great time. Now in Monteverde and did the zip line today. Ben said it was the best thing he has EVER done and is soooo happy.
All good.

Clients of Liz Spander
Liz Spander Luxury Travel
Fugazi Travel Agency Inc.
San Francisco, CA

The trip was fantastic!


We cannot thank you enough for being our guide here in Cusco and the Sacred Valley. The trip was fantastic! We learned so much about your culture and fell in love with the people, traditions and beauty of the land. We hope to return.

We wish you and your family all the best.

Thank you!!
Kathy & Steve

Kathy & Steve Hirschfeld
Clients of Liz Spander
Liz Spander Luxury Travel
Fugazi Travel Agency Inc.
San Francisco, CA

They LOVED their trip!

Good morning Alma,

I talked to Patricia Green yesterday. They LOVED their trip. I wanted to thank you for all the help and cooperation with your support for me. They are talking about taking another Aqua trip next year.
Thanks again,

Badonna Retin
Northridge Travel Service
Northridge, CA

Thanks for all of your wise guidance and assistance!!!

Hi Alma,

Just wanted to share with you that the Bobrow family had a great time last week.

Thanks for all of your wise guidance and assistance!!! Look forward to seeing you and Aaron in PVR.


Les Burger
Ladera Travel
Los Altos, CA

Thank you for all you did to make this trip so special for us!

Hi Christy,

Between COVID tests and the possibility of flight cancellations, we felt beyond fortunate to arrive home as scheduled!
Thank you so much for your help, essentially there at the end!
Holy cow!

Black Stallion should definitely be kept in the repertoire for Tamarindo! Alex was great...very entertaining! The zip line was fun, and the ATVs were great too. Although~I wouldn't send super picky clients here. His property is pretty rough, incomplete and dirty. It was obvious the barbeque was delivered, which was a relief, as I was nervous when I peaked in the kitchen...ants, crawling over dirty dishes. It was pretty gross. We had a ball though and enjoyed our afternoon there.

Tamarindo was great for the kids. They loved having beach time, and got plenty of time surfing. Kris and I found the area similar to downtown Cabo. Party atmosphere, young people, predominantly tourists from surrounding areas. Very few Americans. Infact, there were a few challenges communicating, even at the hotel. The hotel wasn't as bad as we had anticipated, although I would never recommend it. Staff in the buffet restaurant really tried to be helpful. The food wasn't bad. Hard to mess up fresh fruit which was always delicious.

Reception was a nightmare every time we had to deal with them, right from the beginning. Took 45 minutes to get checked in, only to finally get up to our rooms and find the keys didn't work! Pool staff was flat out rude, and often ran out of towels. We never got into the sushi restaurant and asked every day. The hostess there was unbelievably rude.

The location was nice, though. I did like being out of the middle of town.

Oh!~~ NYE~~ The beach club was great...BUT getting there was total chaos! The taxi made us get out as traffic was totally stopped. We were about a mile away, and walked, weaving through the traffic. Even the boys were a little freaked. After supper, we walked along the main street and popped in and out of a few places. The kids went to the beach when Kris and I were ready to go back. Our ride back was something out of James Bond! Up and down alleys, our driver hit a car and kept driving as the passengers were piling out! One of the craziest rides ever, and I've had some crazy ones...Sau Paulo, Buenos Aires, Hong Kong, Rome...etc.

The Springs was everything I'd read about, and hoped it would be! We loved every minute! The service, the property, the views! I hope you get a chance to visit! Three nights is great, but I think four would be perfect, as you spend so much time off property with excursions. I didn't realize there was a huge lake just a few minutes away from us. If we ever go back, I would like to spend a day up there. We saw it as we were driven out to Tamarindo. (sharing that with you, for your visit)

We sure appreciated all your help and patience! Thank you for all you did to make this trip so special for us!

Happy New Year to you and your family!
Shannon Wagner
Client of
Christy Damas
Your Travel Concierge
Lake Oswego, Oregon

...the trip was a success overall, but there were some disappointments.

Hi Alma,

And happy 2022.

I checked in with Kathleen today, after giving her a week of recovery time following their trip. I hope you don't mind my passing on this feedback. I know I appreciate hearing the experiences of end-users, as it can sometimes allow me to make modifications for other travelers going forward.

Kathleen said the trip was a success overall, but there were some disappointments.

You already know about the transfer driver being late the first morning and not calling to let them know. They did make it to their afternoon tour, though it was tight. She said Hanging Bridges was wonderful. And they loved their hotel at Arenal Springs.

EcoAdventures' response
We are now requesting emergency telephone and/or email contact information so that the clients may be contacted directly when something like this occurs. The driver had mechanical difficulty en route to pick them up.

We are also adding to our Cover Letters that we send with the final documents to make certain they have WhatsApp or similar installed on their cell 'phones so that they can call the 24/7 emergency numbers that we provided without roaming charges. We incorrectly assumed that everyone has WhatsApp or one of the other programs on their 'phones.

Kathleen says this was the "soft spot" in the trip. They were given a modified itinerary.
The activities remained the same, but there were four time changes that shortened two lunches and one dinner timeframe by 30-40 minutes. Sometimes instead of lunch, they just bought a bag of snacks so they could head out on time for the next tour. After reflecting on it, they think they booked too much on some days.

EcoAdventures' response
Our cover letter to the final documents states:
PICK UP TIMES: All pick up times in this itinerary are approximate and are subject to change. Your guide will review the itinerary with you and re-confirm the times. Any times the guide gives you will replace the times EcoAdventures has given you.

We are going to add to the comment asking folks to be flexible, especially with the very busy season.

Monteverde (continued)
The hotel and grounds at Monteverde were beautiful, but the walls are very thin. (El Establo) They could hear other guests through the bathroom walls and could hear people talking inside the rooms above them.

EcoAdventures' response

Monteverde (continued)
She also said it was really hard to walk up the hill on the hotel grounds to get to the office or other places.

EcoAdventures' response
There is a chair escalator. Was it not working?

Monteverde (continued)
She wouldn't recommend the hotel for future guests for these reasons.

EcoAdventures' response

Monteverde (continued)
They were disappointed in some tours here. Frog pond--apparently there are other tours to other frog ponds (?) and at theirs the frogs were hidden and they were supposed to look into terrariums to find them. (When I was there a decade or so ago, I remember colorful, poisonous frogs that were visible throughout.)

EcoAdventures' response
This is the very first complaint we have received about the Frog Pond. Others have loved it because of the wonderful lesson that it gives regarding camoflauge. The kids are given puzzles that ask them to find the critter in each display and they have a lot of fun completing the puzzels. I am curious what other Frog Pond tours she is referring to? I am aware of only the one!

Monteverde (continued)
They had an elderly guide, Giovanni, for both the night tour and the cloud forest tour. He focused on plants and discussions on climate change and they kept telling him they wanted to see animals. They did see a couple of tarantulas, but none of the other animals they'd hoped/expected to see at night. In the cloud forest, they didn't see any animals and expected to see quetzals or other birds, toads and mammals. Guests at the hotel who took other tours (?) reported seeing an array of animals.

EcoAdventures' response
Unfortunately, if the animals do not want to be seen there is nothing we can do! During this peak season when the parks are full of tourists, the animals tend to shy away. I am certain that Giovanni would have pointed out any animals if there had been any to see! I guess we are going to have to add another comment in our cover letters about this. As I have often commented, this is not like the "Big Five" of Africa. It is nature in the microcosm, not the macrocosm.

It sounds like they engaged in talking among other tourists: talking up their experiences and comparing them with others' experiences. There are always going to be other people possibly exaggerating their experiences. Can she enlighten us as to what were the other tours that the other guests took where they saw an array of aninals so that we can recommend them in the future?

Monteverde (continued)
The butterfly tour the next day was excellent. And they loved the ziplining!

EcoAdventures' response

The hotel was lovely and right at the beach. The beach was wonderful. On their own, they booked tours with a company I'd researched and recommended.

They said both the estuary tour and turtle nesting tours were excellent.
That pretty much sums it up.

Thanks for all your work on this trip Alma.
Rosemary Martelli
Travel Coordinator at Journeys for Women
Pleasanton, California

Travel Planner for Kathleen Stock

We also follow up on any complaints and take them very seriously!

Following is a real back-and-forth discussion regarding dealing with customer complaints:

From Sheree Dreewes/Foothills Travel

Hi Alma,

I have sent a message to Brian asking him for more details about his experience in Quito. I appreciate you following up on this so quickly, it is important that the guides and tours leave a positive impression on our clients. And (on another note) you are right, so often we only highlight the negative and forget to pass along the great experiences!


----- Original Message -----

From: Alma Megeath/EcoAdventures

Hi Sheree,

Thanks very much for sharing, and I am pleased that 99% of the trip was a success!

I will take note of the comments regarding shorter stays at Zuleta and Bellavista, depending on the clients. If they are avid birders then three days at Bellavista are justified, but if not, then two days would be adequate. We need to better qualify the clients.

I will also pass along their very positive remarks to Bellavista (the guide, Freddie) and the Galapagos cruise (M/Y Treasure of the Galapagos and Fabian). We too often fail to send the positive news along with the bad news, and they do love to hear the positive news!

Regarding the Quito services. This has me quite concerned, as you can tell from the copy I sent you of my correspondance with Metropolitan Touring.

I know it is probably a hassle, but could you ask Brian to elaborate:
1) What aspects of the tour agenda were substandard? The guide? The itinerary on the tour? Punctuality? etc.
2) He commented that he "phoned in" his report. When was that and did he get a name to whom he spoke?

Thanks very much!
Best regards,
Alma Megeath/EcoAdventures

----- Original Message -----

From Sheree Dreewes/Foothills Travel

Hi Alma,

I thought you might be interested in Brian Turner’s feedback below!

Sheree Dreewes/Owner
Foothills Travel
Renton, WA

----- Original Message -----

From: Brian Turner/Client

Hi Sheree,

I hope your trip to Puerto Vallarta was excellent as well. Ecuador was very fun.

Considerations for the future:
Quito – two days was about right. Hotel was great. Ground tour guide and tour agenda were substandard (phoned it in).
Hacienda Zuleta - Very nice and fun. Three days is too many. Two days would have been better.
Bellavista Lodge – Again a great place. One too many days here unless you are serious birder. We actually paid the lodge to take us to Mindo to zip line and see the butterfly and orchid farms. Freddie our naturalist/guide here was excellent.
Galapagos – The boat and staff very incredible. Fabian our naturalist/guide was excellent. Extra one or two days in the Galapagos would have been great.

Overall an excellent vacation and one that will be remembered for years.
Already plotting with the family as to where we should go next.

Best regards,

Brian Turner
Client of Sheree Dreewes
Foothills Travel

Partnering with an expert like you is more important than ever.

Hi Alma,

I wanted you to know that I had an email this morning from Shery Phillips. They had a wonderful trip.

Thank you for all of your help. Partnering with an expert like you is more important than ever. I appreciate you and your help!

Sheri Smith
Elizabeth Holmes Travel, Inc.
Seattle, WA

They (EcoAdventures) have NEVER let me down and my clients come back happy

Hi Christy:

I’m so glad you are in touch with ECO. I’ve used them exclusively for FIT’s in South America. They have NEVER let me down and my clients come back happy with the desire to go back.

Vicky Voll
Voll Travel
An Affiliate of Montecito Village Travel
Glendale, CA

Christy Damas
Your Travel Concierge
Independent Contractor for
Montecito Village Travel

Everything went smoothly and on time, the hotel, the tours, the flights, the transfer.

Hi Cindy,

Just two weeks ago, my group and I were blissfully cruising along South America, with not a worry about THE virus. Since our return, our world has turned upside-down. How are you and the team coping? I’ve had to cancel everything through June. Sure hope this will go away Soon!

Everyone in the Iguassu Falls side trip enjoyed it! Everything went smoothly and on time, the hotel, the tours, the flights, the transfer. I think the ladies, especially, were thrilled with the tour guide, Nacho? Please forward our thanks to him.

And to you, Cindy, for Always putting together the Best trips for me!


Flo Loo
Travel Consultant
Altour Palisades
Pacific Palisades, CA

They (EcoAdventures) are an amazing partner

Message to Travel Shoppe President Chery Verrastro and all TS Travel Specialists:

Hello All,
I have a client currently stuck in Peru and the government shut their border (due to the Covid-19 outbreak) with only a couple hours’ notice. EcoAdventures has been amazing - they keep in contact daily and did everything they could think of to get him home.

It’s in difficult times you realize how important our vendors are and which ones step up and go beyond. I encourage everyone to support EcoAdventures.

Mariann Adcock
Destination Specialist
Travel Shoppe
Fresno, CA

Follow-up message from Travel Shoppe President Chery Verrastro to all TS Travel Specialists:

They (EcoAdventures) are an amazing partner. I also encourage us to support Eco when we are all back selling travel.
Thank you

Keep sharing the good news!

Cheri Verrastro
Travel Shoppe
Fresno, CA

Overall, they had a fabulous trip...They went gaga over the Belmond at the (Iguassu) Falls

Hi Alma,

I just had a nice long talk with Lonnie and wanted to pass on his comments.

Overall, they had a fabulous trip. They couldn't say enough about the Amazon cruise. The ship was beautiful, the activities very interesting. They had the best suite on the ship with expansive views forward and to the side. He thinks they had a 3-star chef onboard because the food was outstanding. They loved Machu Picchu. I had heard some unflattering comments about the Sanctuary, but they thought it was lovely. Of course the location couldn't have been better. The only negative thing they had to say was that the room in Cuzco was so small, they asked for a small table to be removed so they could open their bags. Other than that, they liked the hotel.

They went gaga over the Belmond at the Falls. On their second day, the Brazilian Goverenment closed the Park, but since they were inside of the park, they had the Falls all to themselves. They had the best time at the hotel, raving over everything. The driver that picked them up at IGU was 45 minutes late, complaining that he had car problems, but wasn't convincing enough for Lonnie. He offered his services for the return airport transfer for $90, but the hotel arranged it for half that price. He said the people throughout the trip were very accommodating and friendly.

So thank you for all the planning and of course, all your rescue efforts in getting them out of there. You were wonderful.

Thanks again,
Carol Lisec
Frosch Vacations
West Los Angeles, CA

You have gone over and above! I so appreciate you.

You have gone over and above! I so appreciate you. I am going to make sure every travel agent I see, my hosts and WESTA knows how hard you work for us. Not only in the booking process but the working to "lose" money to help our clients. I am the Vice President of Portland ASTA and I am going to take 5-10 min to address this at our next meeting with our members.

Diane Matheson
Elite Travel, LLC
Portland ASTA
Vice President

Great Trip! All of our drivers and tours have been great!

Great Trip! All of our drivers and tours have been great! We are definitely enjoying it! Thanks so much!!
The Siglins
Clients of Jackie Fucarino

Thank you for arranging a great trip for my clients.
Jackie Fucarino
Travel Consultant
Travel Center, Inc.
Buffalo Grove, IL

Looks like you have a fan for life!

Alma scores again. Iguazu Falls is outstanding. I wonder if there is a plausible way to spend Christmas here in Argentina and New Years in the Falklands.
Client of Frank King

His (Allen Houtz) excitement just keeps flowing...I'll get a better idea of what he is looking at for next December...looks like you have a fan for life!

Many thanks for making him happy :0)

Frank King, CTC
King's House of Travel
Longview, WA

I really had a wonderful time. The trip was very well arranged for a solo traveler.

Hi Dotty,
I am back from my trip to Argentina and Chile. I really had a wonderful time. The trip was very well arranged for a solo traveler. The guides were great. And most of the hotels were really nice with spectacular views of nature. Both the countries are huge and I definitely need to go back sometime in the future. Thank you so much for arranging this wonderful trip for me at such a short notice.

Charu Andaz
Client of
Dotty Chapa
Gateway Travel
Madera, CA

...very pleased with your arrangement and she (Cinda) had a wonderful trip

Good Morning Alma,

My client Cinda Giberson just returned from her trip you did to Belize and she was very pleased with your arrangement and she had a wonderful trip.

Thank you for your great service — looking forward to using you in the future.

Jackie Garmire
Travel Consultant
Lake City Travel and Cruise
Seattle, WA

Amazing trip!!! Like 3 trips in one.

Amazing trip!!! Like 3 trips in one. Luxury boat. Then crazy noisy Iquitos with unique hotel I loved. Then jungle lodge more basic, but close to very primitive places.

I'll call you as soon as I remember how to talk. Sign language is now all I can do. More pix to follow in a few days.

Again thank you for making a wild trip smooth, safe and unforgettable.

Eda Zahl
Client of
Irene Dudynsky, CTA
Independent Travel Consultant
Frosch Willett Travel
North Hollywood, CA

Breathtaking! Our trip was fabulous.


Our trip was fabulous. Peru was breathtaking and all of our accommodations and guides were excellent. Thank you again for another amazing trip.

Hytham Imseis
Client of
Maureen Murphy
Luxury Travel Advisor
Casto Travel
San Francisco, CA

Super fantastic ... EcoAdventures has been on top of everything.

Good morning Cindy & Alma,

I had sent Kim a text to ask how all is going. I am sharing her response with you below.

Thanks for all of your help.

Hi Bobbie,

Super fantastic. Tango last night was wonderful and the horseback riding this morning was the best I've ever had. We ran until we couldn't run anymore. EcoAdventures has been on top of everything. Tomorrow, we decided to catch the ferry to Colonia, Uruguay. We will go on the hop-on hop-off bus and have lunch. I'm on Facebook if you want to watch our adventures.

Hope you're well.

Kim Shepherd
Client of
Bobbie Abood
Senior Travel Consultant
Los Angeles, CA

A perfect trip!! - Look forward to working with you again.

Hi Alma,

Just spoke to Carol Ries and they had a fabulous time. A perfect trip!!

Thank you very much for putting together such a memorable trip. You are the best!

Look forward to working with you again.

All my best,

Sylvia Victoria
Orinda Travel
Orinda, CA

This is why I love you guys!! ... EcoAdventures is an outstanding company to work with.

Wow, Angela,

What an amazing adventure this was for 3 generations of Mortyn’s. Will willingly share details and photos with you when we can get together.

EcoAdventures is an outstanding company to work with and, thanks to your recommendation, they performed splendidly for us in every way.

Don’t you LOVE that??!!

Kim Mortyn
Client of
Angela Cohen Nielsen
Travel Wizards-An Ensemble Agency
Burlingame, CA and tour was very well organized and executed.


Allen Houtz wanted me to pass his compliment on to you.... "The Machu Picchu travel and tour was very well organized and executed. We loved it! (beautiful weather helped!)"

Thank you for making us look good to our clients!

Frank King, CTC
King's House of Travel
Longview, WA

The planning of this trip's itinerary was a work of art

Hi Nancy....

I just wanted to let you know what a fabulous time Jan and I had on our trip to Ecuador. Our guides and the accommodations in every place we visited were wonderful! Ecuador is an amazing country with such friendly people. The food was also very healthy and tasty. The planning of this trip's itinerary was a work of art. We enjoyed every place we stayed and the side trips were so informative. Jan and I did agree that the highlight of the trip was the Amazon and our stay at La Selva Eco Lodge. I would recommend this same itinerary to anyone wanting to visit Ecuador. MANY THANK YOUS from Jan and I.


Virginia Strom-Martin
Client of
Nancy Butler
Fugazi Travel
San Francisco, CA

Trip is a huge success meeting or exceeding expectations.

Hi Kim,

Trip is a huge success meeting or exceeding expectations. Climbed Huanapicchu this morning and on the train back to Cusco. Great guide Sergio for almost 5 hours yesterday in Machu Picchu. The Sanctuary was worth the price.

Camille Uhlir

Client of
Kim Bourke
Kim Bourke Travel
Bothell, WA

We couldn’t be happier with how things turned out.

Dear Nancy,

Thank you so much for arranging our anniversary trip. As you know, John and I had different but complementary goals for traveling to Peru. This was John’s first visit, and seeing Machu Picchu was his lifelong dream. He also is passionate about food and was looking forward to tasting Peru’s world-class cuisine. I wanted to take a look around after studying in Lima and traveling around the country 40 years ago.
We couldn’t be happier with how things turned out. You and EcoAdventures designed a beautiful itinerary, and the execution on the ground was superb. The restaurants, whether they were pre-arranged or John picked them, were excellent, and we ate some of the most creative meals that we have ever encountered. A foodie dream! The beer is good, too, by the way. The hotels were wonderful, especially the stunning Inkaterra Hacienda Urubamba. What a gorgeous place to relax, acclimate and use as a base for exploring the Sacred Valley! The staff was more than accommodating and anticipated our every need. In fact, we didn’t worry about much during our two weeks of travel because our Setours guides and drivers always arrived for pickups ahead of schedule, took care of logistics, and made sure that our days were interesting, informative and fun.
You probably remember that I asked you to request guides with a deep understanding of history and culture. Across the board, our guides were impressively knowledgeable, and I learned more about Peru than I ever expected, building on what I had studied over the years. They also solved or prevented any problems, which are inevitable in travel.
One guide in particular went way beyond expectations to make our trip a good one. When Boris, our guide in Cusco and the Sacred Valley, met us at the Cusco airport, we were more than an hour late because our original flight was canceled. Boris helped us file a claim for our missing checked bags and then took charge of the problem, coordinating with the airline and the hotel to get our bags to us as soon as possible. The altitude slowed us down that first day in the Andes, and Boris made sure that the physical challenges were ones that we could handle, even arranging a drop-off extra close to the entrance to the Maras salt mines. Despite our delay and trailing baggage, Boris took us to every place we had planned to go on our tour, gave us thorough presentations, answered all our questions and left us with plenty of time to just take in the view.
On our last morning in Cusco, Boris presented me with my travel wallet containing my Global Entry card, which I had forgotten at our Machu Picchu hotel a few days earlier. Until then, I didn’t even know it was missing, but I would have certainly missed it upon returning to Los Angeles. Boris had arranged for its return without worrying me, and I am still amazed.
I could go on, but suffice it to say that Boris upheld this level of service and care over the course of the week that we spent with him. Moreover, we enjoyed getting to know him and appreciated his expertise. He became a friend who shared with us his country, culture and personal stories. He truly made our visit special.
On our last morning in Lima, John and I talked about all the people we met and the wonderful experiences we had. He remarked that he was very impressed with Peru. As for me, I have fallen in love all over again. Peru will always be in my heart.
Thank you again for your part in making this trip happen. I can’t wait to work with you on our next big trip.
Mary Pitzer
Client of
Nancy Ganz Lindley, CTC
Travel With Me
San Jose, CA

They had a trip of a lifetime and I thank you for all your hard work!

Hello Alma:

My two ladies are back from the month long trip in Chile and they had a wonderful time. They were very impressed with the guides, drivers and the Singular Hotel as well we the Scorpios cruise and Easter Island.

All went according to plan except for two things. The driver to take them to the ship in Patagonia had insisted that the cruise left at 18:00hrs not noon. My clients had the front desk call the local tour number and then the ship. It was confirmed that the ship did depart at noon and the clients rushed out at 1030am to make it.

That could have been a disaster and we don’t understand why they had a different departure time.

The second comment is that the locals did not appreciate being tipped in USD dollars. They much preferred their local currency so my clients had to go to banks to exchange their cash.

They had a trip of a lifetime and I thank you for all your hard work!

Patricia VanLaarhoven
Carmel Monterey Travel
Monterey, CA

...impressed with the crew’s ability to provide comfort and safety to such a diverse group of guests

Hi Josie,

Riley and I had a trip of a lifetime in the Galapagos on board M/C Alya. Thank you so much for arranging the trip on relatively short notice.

Although the accommodations and service were almost luxurious, this was no pampered trip. We were challenged every day (always within our physical limitations) during excursions up rocky cliffs, hiking across primitive landscapes, and snorkeling in warm clear oceans.

M/C Alya is an 8 cabin, 16 passenger sailing catamaran, with crew of 10 including a chef, a hotel manager, and our dedicated naturalist Renny. Each day started early with buffet breakfast at 7 a.m., followed by a morning hike to one of the islands in the Ecuadorian National Park where we focused on a species or two unique to that island. These excursions were designed for photo opportunities within meters of the wildlife. Each hike was followed by a wet suit snorkeling opportunity from one of the Zodiac boats that took us in close among the reefs. We then returned to the Alya for a great lunch and an hour’s rest before repeating the morning sequence during the afternoon. Each evening before a table service dinner, Renny provided a short lecture on what we could expect the following day.

I was very impressed with the crew’s ability to provide comfort and safety to such a diverse group of guests ranging from 20 to 72 years of age in varying degrees of health.

There was only one safety mishap when a guest stumbled on a hiking path and fell into a cactus. All of us pitched in to help with tweezers and she recovered nicely. Several passengers were concerned about the potential for motion sickness (and I do believe some precautions are warranted) but no one became ill.

Thanks again for arranging a most satisfying father-son adventure.

Rick Adamson
Client of
Josie Hazen
Lake City Travel
Seattle, WA

They have not felt this pampered since their honeymoon 20 years ago.

Hi Alma,

The Cabeens are still traveling, but I have received several texts from them regarding their trip thus far...they are currently in Machu Picchu. They have been upgraded at almost every hotel, and they have received special treats in celebration of their anniversary. Avianca even upgraded them to first class for their flight from Lima to Cusco. I know that all of this was at your request and I can not thank you enough! Their comment was that they have not felt this pampered since their honeymoon 20 years ago. Thanks to you and your suppliers!!

I am sure I will have more to pass along to you once they return but had to let you know how happy they are and how well they have been taken care of so far.

Debbie Wallace
Travel Consultant
Deborah Wallace Travel
Pleasanton, CA amazing trip! We had excellent guides throughout...and fabulous accommodations.

Hi Alma,

I want to thank you and your staff for putting together an amazing trip! We had excellent guides throughout, transfers that were always timely and fabulous accommodations.

In Quito we were (pleasantly) surprised that our half-day city tour turned out to be a full day.

I can't use enough superlatives to describe our experience on the M/Y Natural Paradise. The staff, food, ambiance, quality of the naturalist and flexibility of the company couldn't be beat. When most of our group, as well as other guests aboard, were disappointed giant tortoises weren't on the program, they arranged for those of us disembarking the final day to see them with another naturalist en route to the airport. This company totally understands keeping guests happy.

The rainforest portion was exactly as advertised. We enjoyed the flora, particularly the tour of the farm, which is mostly an orchard with lots of fruits that were new to us. Those of us who'd been on the Amazon cruise you planned for us in Manaus back in 2013, couldn't help but notice how much more flauna we saw there, but it's a different place.

Once again, thank you, and I hope some year to do Patagonia with you.

Rosemary Martelli
Destinations Unlimited
Pleasanton, CA

Would this trip be worth it? Thanks to everyone's help, it was definitely worth it.


We want to thank everyone involved in making our trip to Ecuador and Peru such a wonderful experience. It was our trip-of-a-lifetime and biggest bucket item.

Specifically, Debra Stern was our travel agent at Direct Travel and she was a perfect advocate for us. Her thoughtfulness, and attention to details, made for seamless travel and a magical trip. We recognize that this was a team effort. Debra brought in EcoAdventures to arrange travel details in South America. In addition, EcoAdventures used Turismo Magic in Ecuador, and Setours in Peru, to provide guides & drivers, arrange for hotels & restaurants, and purchase permits & entry fees. All this work made for an amazing vacation and learning experience. Every guide was extremely knowledgeable and a perfect host to represent their country. All of the travel accommodations were first-class. To be honest, this trip was our largest purchase, after our home and two cars, and we were anxious about the cost. Would this trip be worth it? Thanks to everyone's help, it was definitely worth it.

The highlight of our trip was the time we spent in the Galapagos onboard the 16-passenger catamaran Cormorant. Haugan Cruises did a superlative job. The crew and ship were fantastic. The itinerary was well thought out and it was so much more than we expected.

We would like specifically to name and thank all of our guides: Ivan (Quito); Harry (Galapagos); Boris (Sacred Valley); Hugo (Machu Picchu); Petro (Cusco); Daniel (Lima); and Michael (Lima). They were excellent and we highly recommend each of them.

We would also like to recognize our hotels: Patio Andaluz Hotel (Quito); Costa del Sol Wyndham (Lima); Hotel Pakaritampu (Ollantaytambo); Belmond Sanctuary Lodge (Machu Picchu); Aranwa Cusco Boutique (Cusco); and Arawi Hotel Miraflores (Lima). They were all excellent, but two really stood out. First, the Sanctuary Lodge for providing showers to guests who have checked out. We hiked Machu Picchu Mountain in the rain and this was an unexpected luxury. Second, the Aranwa Cusco for upgrading our room to a suite. This room was amazing and we felt like we were staying in a museum. We really appreciated that each hotel included an excellent breakfast. We would like to give special recognition to the Tunupa Restaurant in the Sacred Valley for having an amazing selection of local foods and ingredients for lunch.

One last item worthy of mentioning: The drivers in Lima are crazy. They turned from the wrong lanes and split lanes (three cars in two lanes). We were very impressed with the skill of our driver who smoothly navigated us through these congested roads.

We are so very appreciative. Thank you for everything.

Paul Larson & Michael McWalters
Clients of
Debra Stern
Leisure Manager
Direct Travel
San Jose, CA

...everything went so well and smooth. Enjoyed all of it!

Dear Alma,

A quick follow up to my client’s vacation. Mr. and Mrs. Les and Lola Brown had a fabulous trip in South America. They said everything went so well and smooth. Enjoyed all of it!


Debbie Zetterberg
Town Centre Travel
Laguna Hills, CA

They had a fantastic time! All the hotels and other arrangements were great.

Hi Cindy,

Spoke to them (McWalters and Larson) last night. They had a fantastic time! All the hotels and other arrangements were great. They loved having the day room in Lima at the end. They especially enjoyed the Galapagos and were happy they decided to go on the catamaran. Other passengers and crew were great and food was also good.

They had rain up at Machu Picchu which put a small damper on their time there but were glad they stayed at the Sanctuary.

They gave my name to some friends who may want to do all or part of the same trip so if they call me, I will call you.

Thank you for everything!

Debra Stern
Leisure Manager
Direct Travel
San Jose, CA

...thank you and Eco for the fabulous job...they had a wonderful time and all went perfect.

Hi Alma,

I just want to thank you and Eco for the fabulous job you did on Smith, Blanshan, and Deering, they had a wonderful time and all went perfect.

I know absolutely nothing about this area of the world and I am always honest with my clients about this. I never use any other company for Central and South America and I refuse to do a trip if someone requests another company that’s cheaper.

All your staff is a pleasure to deal with and I just want you to know that.

Thanks for putting up with my million questions.

Jeanne Russo
Michael's Travel
Westlake Village, CA

It made it a very pleasant trip to have us being met at every stage of our tour.

Hi Alma,

I would like to thank EcoAdventures, Setours and Karen Sullivan for the very well organized tours that we had in South American on our recent trip. It made it a very pleasant trip to have us being met at every stage of our tour. We were greeted from the time we stepped off the plane and all along each of the stops. Everything was taken care of very efficiently. We were handed vouchers for every stop along the way with detailed instructions and local phone numbers in case of an emergency.

The instructions and tips provided by EcoAdventures were very helpful. The drivers and particularly the guides were very efficient and knowledgeable. We enjoyed all the tours.

The hotels that we stayed in were exceptional. The El Mapi Inn in Aguas Calientes was excellent. The rooms were very large, nicely decorated and the food was well presented.

The Aranwa Cusco Boutique Hotel was in a class all its own. The hotel itself was beautiful and the rooms were particularly nice. Again, the food was very good.

I would particularly like to recognize our driver from Cusco to the Sacred Valley. I became ill on this part of the trip and he arranged for me to be seen at a CIMA clinic in Ollantaytambo. The clinic was very efficient, ran tests, gave me medication and got me on my way within a few hours. They were very professional.

I would also like to recognize Sebastian in Lima. I again became ill and he was very efficient and quickly got an appointment for me at the British American hospital. Again I was treated very professionally and efficiently by the hospital staff. I couldn't have treated any better.

Thank you for a well organized trip.

Priscilla Beckman
Client of Karen Sullivan
Getaways Travel
Pasadena, CA

…party LOVED everything you did for them. The great guides…great hotels…even loved the tango show

Hi Alma,

I just had a phone call from Tom Oldfield…calling from Santiago while waiting for his flight home. He wanted me to know that his party LOVED everything you did for them. The great guides…..great hotels….he even loved the tango show (a surprise to him).

Thank you again for all that you do!!!


Karen Sullivan
Getaways Travel
Pasadena, CA

All tour personnel were friendly/personal, timely and provided great tours. Hotels/meals were excellent!


Hope you are enjoying the fall! Sorry for the late feedback. Came home on a Monday and traveled on a Tuesday with work running since.

Had a great trip. I filled out the questionnaire for EcoAdventures tours, writing down names of personnel and comments and now have misplaced it.

If you can forward this brief feedback I would appreciate it. All tour personnel were friendly/personal, timely and provided great tours. Hotels/meals were excellent, hotels were at locations that let us have our free time to walk around and have our own time. Vehicles were clean and drivers professional.

No flight delays and only had one rainy day (the day for the Machu Picchu mountain hike). Other than that light jackets and temp was just right.

The layout of the tours was excellent and we enjoyed our free time. Ended with a nice stop in Guatemala. That is where we ended up with rain. Thanks for the coordination.

Enjoy your Thanksgiving holiday.

David Ayala
Client of
Teri Mokrani
Thomas Travel

The sights, the food, the hotels, the guides, were all fantastic!!

Hi Magda,

Just got back. And had a fabulous trip! (sic to Peru) The sights, the food, the hotels, the guides, were all fantastic!!! Thanks for all your helMp!

Take care,

Lisa and Steve Carr
Clients of
Magda Johnson

Still dreaming of Peru!


OK, we are home, settled and still dreaming of Peru. It was a fantastic trip. I am so glad we worked with Cindy and took her recommendations on staying longer and downgrading some of the hotels. Here is my detailed feedback on each aspect of the trip so you have it for your next client. :)

We didn't love Lima as much as the rest of the trip...might have been the June Gloom. The hotel (Casa Andina) was clean and quiet, but not that nice. The restaurant in the hotel was not good and when we arrived, it was 10PM so we didn't really have any other option than eat there for dinner. Catacombs and cathedral tour was great. Museum was interesting - guide was knowledgeable. Dinner at Huaca Pullcana was FABULOUS. Great options, all delicious. The view of the ruins was so amazing - we actually did a night tour after dinner. It was so great.

Sacred Valley
Tour guide and driver were 1.5 hours late to get us, there was a mix up on the itinerary they had - Thank God my son speaks Spanish!! However the company comped us lunch in Cusco to make up for it :) GUIDE was AMAZING (Boris) - we loved him. It was so nice to have him for three of our tours. We loved the feeding of the llamas. We were the only ones there, so it didn't feel that hokey :) Hotel Arawana was very nice. Restaurant was good. Lunch at Posada del Inca Yucay was only OK. It was a big buffet, but it was only OK.

HIGHLIGHT of trip. Boris, our guide was fantastic, we loved the archeological site, we were there for hours. It was so nice to do that as a half day. He said sometimes he does one day with what we did over two and it was so much better to have the freedom to not be rushed, have the late afternoons free.

Lunch at Wayra (Hotel Sol y Luna) - this was fantastic. They were so accommodating of my diet and the food was spectacular. I know this was the other hotel we were considering. I was bummed we didn't actually stay there, but the horses would have killed Seamus as he is allergic and just being there for the show was overwhelming for his allergies...if we had stayed there it would have been tough for him.

Machu Pichu
Having two days to tour MP was great. It would have been too much to try to do in one and the weather was so variable, I would have been so sad if we had only had one day and it was cloudy. As it was we had one perfect day and one misty/overcast...but it was in the right order.

Casa del Sol Hotel was perfect - So nice, great dinner and breakfast. Extra day in AC was not needed and I should have caught it. No worries, we just moved the train ride - had to do a bit by all worked out.

El Mercado Hotel - Fabulous. I never wanted to leave. Our room was great, and right outside there was a nice balcony with a day bed, bistro table overlooking the courtyard. Every evening they had music and a fire pit and happy hour from 5-7 in the outdoor courtyard. It was so nice...we loved the hotel. Super centrally located. Gave us great restaurant recommendations, too.

Three days in Cusco was great. Plenty of time to tour, wander, relax, shop and eat.

Winter Solstice Festival. I am so glad we decided not to do the full event. We were able to participate in the first two parts of the day in the city (at the temple of the sun and main square). By then we were done with the crowds and parades and were ready to wander off so it was perfect. Then most of the people dispersed to the sacred site and we had the city to ourselves :)

Setours gave us a free lunch in Cusco due to the pick up mishap. Calle de Medio - food was very very good. The set meal was not a lot of options tho - we just ordered extra off the menu and paid for it.

All in all it was a fantastic trip. I will totally recommend it to others and having the tours and transport arranged made it so easy. Thank you for all your help in making it happen.


Jennifer Turner
Senior Consultant to Alphabet Companies
People Development

Client of
Christy Damas
YTC - Your Travel Center

It was a good trip ... Everything about it was sequenced well


Typically when we return from a trip I write to thank you for the travel arrangements, and to offer some thoughts on the experience.

Peru is a well-known tourist destination; Chile is often overlooked. The contrast between the two countries raises observations about globalization, national identities and even about US/Mexico relations. One thing that we quickly noted is how South America ’mirrors’ North America, moving away from the equator in both cases, both topographically and culturally. In this paradigm, Peru is like Mexico, with rugged and mostly dry mountains, some tropical jungles and pervasive examples of indigenous cultures that survive to this day. Even the food is spicy, exotic and wonderful. We would call it “Indian,” but they would not.

Chile, on the other hand, is like California. It is European in manner, quite modern and very efficient. This, is typical of the triangle of countries, including Argentina and Uruguay, in the Southern ‘cone’ of South America. It may also have something to do with smallpox and the eradication of indigenous populations, but we’ll stop there. It also relates to the price of copper.

Patagonia, farther south in this model, is like British Columbia and Alaska, as one approaches the South Pole. All this makes sense if one looks at a globe, and remembers that it is a Eurocentric conceit to consider north to be on top. Einstein would tell us that there is no top or bottom to the Universe; it all depends on where one stands. Maybe South America is on top ? Maybe the globe spins sideways ?

Everything about this trip was sequenced well. We were fortunate to start in Valparaiso, Chile, with Heidi’s cousin, Todd, who more or less placed that city on the map and had it declared a UNESCO World Heritage Site. Valparaiso is very much worth a visit, with colorful streets, buildings and walls, and a unique polyglot of mostly European maritime cultures. It is bit like Monterey, California, meets Salem Seaport, meets the Arts District in LA. The Hotel Palacio Astoreca, in a rehabbed mansion, was very pleasant and well-located.

Todd also introduced us to the seaside community of Zapallar, sort of a Chilean Carmel or La Jolla, only better. It is a high-end residential community, where we stayed in Margaret Thatcher’s rooms (where she rested after thanking Pinochet for backing her in the Maldives) in the very European Isla Seca Hotel. It is classy and elegant.

As you know, we experienced every possible snafu while flying to Peru, but eventually arrived. Your tour operator established an itinerary that I thought was quite carefully ordered. We stared the first day at a llama petting zoo (which was very cute), a high end alpaca wool clothing store and the outdoor market at Pisac. This was a cultured and very colorful introduction to Peru. The Luna y Sol Hotel in Urubamba is exquisite, with beautiful grounds, an excellent restaurant and, of course, a big wall to keep out the real Peru.

Our second day in the so-called Sacred Valley (a name I don’t like, and suspect they don’t like either) was for adjustment to altitude and to start to enter the Inca world. We visited lesser known ruins at Ollantaytambo, Maras and Moray (the salt pans are fascinating), and got a ‘free’ half day in the afternoon, which we spent in pottery studios and getting lost in Urubamba (would that be a title for a novel or film?).

The next morning we started the Machu Picchu ascent. You know how nice the train is, and the bus ride of course, and that MP is truly one of the most impressive sights in the world. Period. Given the amount of visitors, I thought it was very well curated by the Peruvian government and UNESCO. We hiked down, worth the effort, and went back the next day. It managed to rain hard, but only at night. The Inkaterra Machu Picchu Pueblo Hotel is outstanding, and the restaurant too. All of our tour drivers and guides were punctual and helpful and I liked them.

I thought it was good to go to Cuzco last, after Machu Picchu. We had a better sense of the place and its culture and history, and we could relax a little, shop and explore. I dragged the entourage to more ruins at Sachsayhuaman and Puka Pukara, and was particularly impressed with the architectural treatment of the Inca Sun Temple found under a Spanish convent, which was exposed by a recent earthquake. The Spanish buildings fell down; the older Inca buildings did not.

Food in Peru is amazing: four hundred types of corn, hundreds of different potatoes and quinoa. Peruvian food in Peru is among the world’s best. We ate at Limo and MAP Café and they were top flight. The Hilton Garden Inn was not our first choice hotel, but it was clean.

Then we flew back to the 21st century in Santiago, Chile. There is more to Santiago than guidebooks can really convey. It is a city of neighborhoods, and we tried to visit several: Lastarria and Bella Vista in particular, which have an old/new artsy vibe and lots of contemporary culture. It is a modern city, not a tourist place, but a very good example of how similar large cities around the world have become. The tallest building in Chile is designed by an architect from Connecticut. On the other hand, this year’s Pritzker Prize for architecture went to a humble young Chilean who designs affordable housing.

The W Hotel is a W hotel, in an antiseptic neighborhood that makes Orange County look hip.

And then we flew home.

It was a good trip.

Thank you,

Dan Rosenfeld
Client of
Sandy Sankary
Independent Travel Consultant
Willett Travel - A FROSCH Company
Studio City, CA


Hello again, Alma

THANK YOU, THANK YOU, and THANK YOU again. Carol & Chuck Tannenbaum had a wonderful trip! They LOVED everything that EcoAdventures did for them! They thought the guides were fantastic and even the people doing the transfers only were super. They will never want less than a private guide again (well…they probably will…but say they won’t). You spoiled them. They were upgraded at the Cuzco hotel — loved that a lot. Carol found out that she doesn’t do well at that altitude. But the O2 provided helped so much! They loved Buenos Aires — and really understood about Chuck not being able to walk back from the boat at the end of the waterfall trip. He grumbled about it then, but was fine in the long run, and they are pleased to be getting the $70 refund.

Thanks again to you and your staff and your contacts!


Karen Sullivan
Getaways Travel
Pasadena, CA & Bend, OR

We really appreciated having the lifeline here...we would have been utterly lost otherwise.


We wanted to drop you a brief note to thank you and your amazing team (Maria Silvia and Adriana) at Hello Turisimo. While yesterday turned out to be one of those stressful, panic-filled days where nothing seems to be going your way, they really came through for us. Adriana gave me the right advice to get on a flight to Bariloche and Maria Silvia found us a clean, affordable and central hotel in Bariloche where we could get a good meal, a shower and good night's sleep for a very reasonable price. She also went the extra mile to contact the lodge on our behalf to let them know what was going on with us. We really appreciated having the lifeline here...we would have been utterly lost otherwise. Thank you for your excellent planning and as you can see from this photo taken in Bariloche we are having a good time and looking forward to the rest of our time here.

Thank you!

Monique and Matt Mulbry
Clients of EcoAdventures
Morgan Hill, CA

We’re home from a wonderful adventure! Everything was PERFECT!

Hi Scott!

We’re home from a wonderful adventure! Everything was PERFECT! From our arrival in Lima to our return from Baltra, we were treated like Royalty!

Many, many compliments to EcoAdventures! They never missed a beat—the guides were amazing and so knowledgeable, our accommodations were fabulous and the itinerary was excellent! I fell in love with the Andes all over again. They won my heart as an impressive Mountain chain when we cruised the coast of Chile, but to be up close and personal with them in Machu Picchu was breathtaking. We were fortunate to not be affected by the altitude—no issues for Mac or me! My favorite town was Cuzco, loved the Hiram Bingham dinner train from Machu Picchu, enamored by the gracious people—learned so much about Pre-Incan civilization and the people. I could go on and on and on.

My best to you always,

Client of Scott Pinheiro
Santa Cruz Travel
Scotts Valley, CA

Thank you very much for organizing such a great trip

Hi Alma,

My clients, Steve and Becky Nuckolls have returned from Peru and the Galapagos and I wanted to report that they had a fabulous trip. They loved what they saw in Peru and the boat in the Galapagos was wonderful too.

They were very, very impressed with Setours in Peru—their guides were terrific and they were very professional, fun and kind.

Quito was great—much more interesting than they expected. And the Galagapos totally exceeded their expectations.

So thank you very much for organizing such a great trip and I’ll call you for my next booking.


Lynne Miller
Travel Consultant
Bon Voyage Travel
Tucson, AZ

Everything went like clockwork and EcoAdventures was fabulous.

Hello Bobbie,

I’m back from an amazing trip to BA. Everything went like clockwork and EcoAdventures were fabulous. Of course, the falls were incredible, but I would highly suggest the horseback riding. We ran for hours through miles of grasslands - keep that on your suggested list.

Thanks again for everything. You are a champ!


Kim Shepherd
Client of
Bobbie Abood
Senior Travel Consultant
Los Angeles, CA

Easter Island - It was a blast and thank you very much for the help


It was a GREAT trip. Home last Tuesday after 30+ hours working on getting home. Everything worked out super, our rides were waiting at the airports, our tours were exemplary, the accommodations as advertised and the flights were fairly efficient.

Items of particular to remember for the next person who wants to do a similar trip:

1. Our Easter Island Tour Guide, Mai-tou, was in a class of her own. She is the daughter of a husband/wife archaeology team that worked in the 1960s to reset the main Moai line up. She grew up learning about Easter Island culture and is able to bring a lifetime of knowledge to the tours. I can't imagine a better tour guide.

2. The three days of tours, two full days and one half day, was perfect for us. This allowed us to visit just about every site that can be reached by regular (non 4wd) car) on an unrushed schedule. Thus, I would advise anyone else to do the same.

3. February is the time of the very special cultural two week celebration that occurs on the island. Though not particularly established for tourists nor advertised, it was wonderful to participate in what events we were there for.

4. LAN operates very new Boeing 787 Dreamliners, I thought the planes, crews and the entire experience was superb. I will admit being in Business Class helped.

It was a blast and thank you very much for the help,

Paul and Nancy Helman
Clients of
Dale Strong
Strong on Travel
Aptos, CA

Everything was smooth, adventurous as well as relaxing

Hi Debra,

I just wanted to email you to let you know what an amazing trip to Costa Rica Danny and I had. Aside from the initial hiccup with flight delays/changes, everything was smooth, adventurous as well as relaxing. Thank you so much for your help in planning the trip.

Thank you again!

Sheena Link
Client of
Debra Stern
Peak Travel Group
San Jose, CA

Just a great over all experience - history, archaeology, good food, interesting culture, reasonable prices!

Hi Alma,
We're back from our fantastic Peru trip. Here are some thoughts:

Thank you for starting us in the Sacred Valley and then moving to higher altitudes; made it easy to acclimate.
Thank you for securing seat assignments on the Machu Picchu train on the river side (left going, right returning) in forward sitting seats. Wonderful for photos. Going up and back the same day worked well; it was efficient and gave us time for other sites like Ollantaytambo and Sacsayhuaman, both equally amazing.

Our two main guides were outstanding.
Juan - Sacred Valley and MP and Cusco - was knowledgeable about and passionate about his country's history and about archaeology, his English was excellent, he was fun to travel with. He made that part of the trip delightful, we were wishing we could take him on the whole trip.
Emma - Colca Canyon and Arequipa - was very thorough, anticipated our needs for free time and made suggestions, drew us maps, quickly cued in on our interest in food and took us to two local markets, walking us through and identifying produce and spices. She has a very good command of English, but speaks with an accent that made it necessary to listen closely all the time.

Aranwa Sacred Valley - peaceful site, great grounds, spacious room. Best massage I think I've ever had. Sushi served in the bar was excellent, using local trout as well as seafood. One suggestion is that they provide more lighting at the desk and/or the two chairs in the sitting area.
Aranwa Cusco - beautifully restored casona with especially great furniture, bountiful breakfast, we were told all the art was the private collection of the owner, an impressive array of Spanish Catholic portraits.
Libertador Puno - good location for Lake Titicaca excursions, the Starwood connection meant there were mostly groups in house and they handled them well.
A considerably younger clientele than the Aranwas.
Colca Lodge - wow! for location, service, baths, information center on condors and alpaca.
Casa Andina PC in Arequipa - super location, very good front desk service. A nice job of converting a casona to a hotel, just a little awkward in the bathroom, like location of towel racks and toilet paper holder.

The two haciendas for lunch - very nice. Wouldn't it have been great to be a 16th century Spanish noble family??!
Colca Canyon - condor watching is interesting, it was more crowded that we expected. We thought the immensity and history of the valley is as much a draw as the condors; villages are quaint, animals and agriculture unchanged for centuries.
Monasterio in Arequipa - we figured it was just a time filler, turned out to be interesting and authentic. Great colors for photos, peaceful city within a city.

Just a great over all experience - history, archaeology, good food, interesting culture, reasonable prices.
THANK YOU again for making it happen for us.


Marcia Hurley
Casto Travel
San Francisco

Thanks so much for the great trip planning as well as my education during the process!

Dear Cindy,

I wanted to say thank you for the wonderful trip you planned for Lisa and Steven Randolph and Miranda Lovejoy. Please thank Bill as well as he was very helpful when you were out!

Thanks so much for the great trip planning as well as my education during the process!

My apologies for not getting back to you sooner, the Randolph's were busy and just now got back to me. They had a "phenomenal" time. The most beautiful area, the trek was beyond their expectations.

The guides with EcoAdventures were far superior to other groups they encountered. With EcoAdventures they were with smaller groups and very remote away from the crowds the majority of the time. They thought the guides were superior to others as well. They went on and on about how much more they thought they got from having booked with EcoAdventures. The food was also outstanding and they were impressed with the way various dietary needs were met.

The hotels were very good, especially noted was the Arawi Hotel. They really thought being met at the airport was very important and extremely helpful. The experience was outstanding!!!

Thank you for helping me with this. Hope to work with you soon.

Many Thanks,

Karen Bainter
Travel Adviser
Gulliver's Travel
San Luis Obispo, CA

Costa Rica - The people were warm & friendly, the food was good, the land is beyond beautiful and the creatures were amazing!!!!!

Hi Cindy –

Just thought you might like to read this lovely trip report below from Patti Grcina - thanks for making me look good – but I will be sure to let Patti know that I couldn’t have done it without EcoAdventures!!

Thanks as always, Cindy - you’re the best!
Sarah Bingenheimer
Travel To Go, Inc.
Clayton CA

From: Patti Grcina

Buenos Dias Sarah!

We LOVED Costa Rica. Thank you for putting together a fabulous trip. All went 100% smoothly and EcoAdventures is excellent. The drivers were delightful, informative & punctual. The accommodations in all three locations exceeded our expectations. The people were warm & friendly, the food was good, the land is beyond beautiful and the creatures were amazing!!!!! I’ll send you a few pictures.

Mawamba Lodge in Tortugero was nicer than I had anticipated. It felt very remote (access only by boat or sea plane), which was a good place to unwind. They provided 3 lovely buffet meals per day with many food selections, the rooms were large & clean. The grounds were pretty and were teeming with wildlife (Butterfly sanctuary, frog area, we saw parrots, sloths, iguana, giant sea turtle (at night), toucan, bats, crazy insects). Situated literally between the Caribbean Ocean beach (back of property) and the interesting canals (front of property). Nice bar/lounge/swimming pool. We kayaked in the canals and saw more amazing lizards, caiman, monkeys, turtles, birds, etc.

Tabacon Resort was lovely in Arenal. The site of the volcano is spectacular. The thermal hot springs are amazing, beautiful, relaxing. The pool slide & bar were fun. Delicious buffet breakfast included. We went on a hanging bridges tour with a naturalist guide who was very knowledgeable and showed us poisonous frogs, snakes, more birds, spiders, monkeys. On my birthday (which my daughters made very special), we zip-lined with Eco Glide. Have you heard about them? They have the “optional” Tarzan Swing during the zip-lining and it was the craziest, most adrenaline-producing thing I’ve ever done. OMG! Everyone in our group did the Tarzan Swing and every one in my family were screaming like babies (including me). Literally a free-fall and then you are swooped up into the trees, Tarzan style, swinging back & forth. The town of La Fortuna was fun for shopping/eating. Tabacon provided a cute birthday cake for John & I.

Buena Vista Villas – Tulemar. Gorgeous location, literally tucked away in the rain forest with fantastic views of the Pacific Ocean. Had a hot tub on the balcony, three separate bedrooms with bathrooms, and a washer/dryer (which was well used). Everyone very friendly. Nice pool (infinity edge). The monkeys, who we initially thought were cute, were actually little terrorists! They came on our balcony and when they were done eating, they banged on the windows, tried to get in the door, aggressively shoved the furniture, and then pooped on our balcony! Cute little faces, though J . We went on a nature hike in Manual Antonio (we were lucky enough to see all four species of monkeys in Costa Rica). We went on a catamaran another day and saw humpback whales and dolphins and went snorkeling. The villas had kayaks for use on their private beach, which was heavenly. Glorious, warm water. They also gave me a birthday gift basket with snacks, wine, and a floral arrangement.

So, there you have it. We had such a wonderful time and I can’t thank you enough for all of your planning and effort. Also, thank you once again, for the bottle of wine.

Pura Vida!
Client of Sarah Bingenheimer

...our experience was amazing and beyond belief!! Everything went perfectly...

Hola Donna,

We are home from Peru, and we wanted to let you know our experience was amazing and beyond belief!! Everything went perfectly and Setours did not miss a beat! Thank you, thank you for arranging such an incredible travel for us :) We will send some pics and write some more soon, but wanted at a minimum to say thanks!

Darrin, Kelly, and Easton

Many thanks!

Clients of
Donna Caruso, Manager
First Class Travel
San Diego, CA

Everything has been flawless ... we hope to return again someday soon.

Hello Norimar,

As we are about to board the ship this afternoon we wanted to send our sincere thanks and compliments on the fine service and accommodations you and EcoAdventures arranged for us.

Everything has been flawless, the Hotel de Cataratas has stolen our hearts and we hope to return again someday soon. The Mio Hotel is gorgeous, very “original”, contemporary and funky! Great location!

Our tour guides: Bernardo in Iguacu and Claudia in Buenos Aires along with our drivers have been wonderful, personable and informative. I am pleased to say we are both the proud owners of new Argentinian leather coats! We met some of your other Olivia clients enroute to the Tango show, that was an amazing show!

Sharron Crowley
Owner and Founder
Aquaventures Swim Centre
Client of
Norimar Campos
Panorama Travel
Wilsonville, OR

...we enjoyed an almost flawless vacation

Hi Sharon,

My wife and I returned home from Peru a few days ago, and we had wonderful time. Thanks to all of you, we enjoyed an almost flawless vacation. We loved every guide, driver, hotel room, train ride and plane ride that you arranged. We would recommend your services to anyone wanting to travel anywhere.

Thanks for the trip of a life time,

Kim Coon and Maria McRorey
Clients of
Sharon Ryan
Los Angeles, CA

...had fantastic time in Peru and everything that you and EcoAdventures set up was incredible!

Hi Suzanne,

I hope this finds you well. Darby and I had a fantastic time in Peru and everything that you and EcoAdventures set up was incredible! The weather even cooperated. It was absolutely an amazing adventure and a wonderful first international experience for Darby...

Thank you again for setting up a fabulous experience in Peru!

Karen C. Glenn
Upper School History Department Chair
Charlotte Latin School
Charlotte, NC
Client of
Suzanne Burr
HMS Travel Group/Food and Wine Trails
Santa Rosa, CA

Our trip to Argentina was an unforgettable adventure

Dear Maggie,

Our trip to Argentina was an unforgettable adventure, and we want to thank you for all you did to create it. Our accommodations were superb, the tours, perfect, and the guides were all exceptionally competent, in addition to being delightful people. It was an enormous comfort to have them meet us and navigate the airport at each transfer. All in all, your services enriched the trip immeasurably and we look forward to calling on you again.

Mike and Carol Joseph
Clients of Maggie Masta
Uniglobe Travel Partners

We had a fabulous time in Quito and the Galapagos!

Hi Marti,

I'm so sorry it has taken me this long to reply, but things have finally settled down here. We had a fabulous time in Quito and the Galapagos! There is a fairly new airport just outside Quito so it is a reasonably comfortable place with a few restaurants, etc., and involves a 40-minute drive into the city, which was not a problem. The flights to Quito were the problem - hours-long delays, and no one to blame! Charley was kind enough to get Bob and I into the lounges, so the waits were much more tolerable. The lounge in Quito was very nice and eliminated the worry about spending so much time in the airport. As I think I told you, we didn't get to Quito until 10:30 p.m. or so, but were met by a very cheerful representative from EcoAdventures who took us to the hotel.

Hotel Casa Aliso in Quito was great. The staff (even at almost midnight) was most helpful in getting us settled for the night, and the EcoAdventures rep. changed our tour time to 9:30 the next day. Breakfast at the hotel was excellent - omelets made to order, fruit, pastries, cheese, hot chocolate. The cook even made sure we had the same breakfast the second day, when we had to leave by 7:30 a.m. Wonderful hotel and staff.

Tour of Quito was also excellent. We had a young lady who took great care to be sure our interests were addressed. It was supposed to be a 3-hour tour, but was closer to 4-1/2 hours. Beautiful weather, very interesting and beautiful city. We are so pleased we decided to take this tour.

Another few hours delay in Quito en route to San Cristobal, which was a little difficult since the reasons, times, etc., weren't communicated very well. We were given vouchers for lunch, and survived, but since all our fellow Odyssey passengers were on the same flight, we lost the afternoon trip to the Tortoise Protection Center. By then, we were just happy to be aboard the yacht. The Odyssey is a fine yacht, showing her age a bit, but nothing that could ruin the trip. Our guide was very knowledgeable, experienced, and took great care with Charley as some of the rocky terrain was pretty difficult to negotiate.

I honestly can't think of a negative comment about the Galapagos trip - we had a wonderful time. Food was plentiful, native, and terrific. Enjoyed all the passengers and the crew, and saw soooo much wildlife. Snorkeled every day (wetsuits were available for $30 for the trip, but weren't needed), sometimes twice a day. Sea lions, iguanas, sea turtles, sharks, sally light-foot crabs, and so many beautiful birds. AND, I finally got to see a blue-footed boobie up close and personal! By the way, our guide, at the request of the passengers, changed the itinerary the last day and we were able to go to a farm where giant tortoise roamed free ($3 each), and we walked in a lava tunnel as well. Fascinating stuff.

So, overall, we would highly recommend EcoAdventures, the Hotel Casa Aliso, and the 5-night trip on the Odyssey. We cannot thank you enough for all your help, especially taking the emergency 'OMG what are we going to do now' call from the airport!

Phyllis and Bob DeStefano
Clients of
Marti Sealander
Yankee Clipper Travel
San Francisco, CA


Dr. Dhar just called me to RAVE about his trip. He wanted me to pass on his thanks as EVERYTHING WAS BEYOND PERFECT!!!!!! The guides were totally outstanding. I do not believe I have ever had a happier client! THANKS ZILLIONS! The care you provide to the clients is totally outstanding and thanks so much. I cannot wait to book my next trip with EcoAdventures!

Best Regards,
Marilyn Herzog
Marilyn Can Travel
Petaluma, CA

WOW. We had a wonderful time.


WOW. We had a wonderful time. Thank you. All went well. EcoAdventures was amazing. Not one problem. They were on time and so very, very nice. The hotels were great and the excursions too. Could not ask for more. Thanks. More on all that later. Just unpacking and so tired. I need a favor and that is could you please send note via e mail to let my husband know that the total cost for trip was $4660 for both Gaze and I. He wont believe that we got air and hotels plus excursions for that low price! ... Also my 30th wedding anniversary is coming up in another 1.5 years and I want to take him to the Xandari. OMG. That place was sooooo amazing. I want you to book it for me. Thanks again Wendy. I hope your vacation was as wonderful as ours.

Take care,
Sue Ferrer
Client of
Wendy Wayne

They LOVED LOVED LOVED the Mindo Valley Experience!!!

Hi Alma,

Re: Perkins and Garnitz - They LOVED LOVED LOVED the Mindo Valley Experience!!! Everything about it, guides were fantastic!!

Happy Holiday to you and the Eco Team ! Your holiday card was the best one, I loved it.

Sherry Snow
TravelDesign International
San Diego, CA

Oh my gosh!! I had the best trip ever!!

Hi Marilyn,

Oh my gosh!! I had the best trip ever!! Thank you so much for putting it all together. There was always someone there to pick me up from the airport to the train station, etc. The people that worked with EcoAdventures in Peru were very nice. They went above and beyond making sure that all was in order. When I had my orientation meeting scheduled with Enigma (for the hike), the representative said my sleeping bag was not included. I called Delia, my guide in Cusco, and she made sure that they included it.

I never had a problem with the altitude (thank goodness!!). I don't know if it was the pills or not. (I only took half of what they said to take per my guide from Lima). One lady on our hike had to go back the first day. It was so sad. She took the pills and still had altitude sickness. I hiked with a great group of people, all from Australia, mate! They were great! They kept calling me their adopted American.

Anyway, thank you so, so much! You did an amazing job putting it all together!!

My best,
Susan Medeiros
Coldwell Banker
Sebastopol, CA
Client of
Marilyn Herzog
Marilyn Can Travel
Petaluma, CA

Supercalifragilisticexpialidocious! What a great vacation?!!

Let me start out by saying...supercalifragilisticexpialidocious! What a great vacation?!! From the beginning in New Orleans to Atlanta to Santiago at the Ritz Carlton. With a guided tour around Santiago followed by Temuco and up the mountain to Corralco Resort in the Andes mountains, snow skiing was great! After 3 days, back to Temuco with a stop in Santiago, then on to Callma, shuttled to San Pedro Atamca where we were greeted by an oasis in desert. 3 days hiking, four wheeling, sand boarding and living in plush surroundings with private tours! Back to Callma, stopping in Santiago and then flying to the magical island of Easter aka Rapanui....WOW!!! The Harenoi was comfortable; but, Laurie and I made an early morning expedition to Hotel Explora....well, let me tell you, I don't know what a king lives like; but, if he goes to Rapanui, he stays there!!! Go to the website and check it out!! Here we hiked to craters, walked through caves, fished, and learned all about the moai. We truly were treated like royalty at this place.

This trip bonded my family together in ways that are unimaginable before my princess and prince go to college. I can't believe we trekked through mountains, deserts, and islands on this adventure! I cannot repay you enough for your kindness (and putting up with me) during the planning required for such an adventure. If there is anything (and I mean anything) that I can do for you or your clients around New Orleans, please feel free to contact me.

Once again (thanks)!
Jeff Young
Client of
Bobbie Abood
Travel Consultant
Los Angeles, CA

I'm glad that we had all the help and planned excursions. I would definitely recommend EcoAdventures again.

Hello Kristina,

Thank you and EcoAdventures for helping us plan our trip to Peru. The Setours team in Lima met us at the airport and made us immediately feel that we were in good hands. Everything worked as planned without a hitch. Even Eileen met us initially to assure that we would be pleased. I've filled out the form, at last. (Attached) Sorry for the delay as Setours wanted it right away.

I know we purposely picked the 'economy' hotels to keep our rates down. The only questionable hotel was in Lima our first two days, Casa Andina Centro. With no air-conditioning we had to keep the windows open and being on a busy street it was too noisy to sleep. Not a good start. But the rest of the hotels more than made up for it. Sonesta Podesta (sic Sonesta Posada del Inca in the Sacred Valley) was very nice and we wish we had had more quality time there to enjoy. Unfortunately our dinner there was not acceptable. The waiters were very poorly trained, rushed, and the food was thus not enjoyed at all. All of the breakfasts we had at all hotels were amazing, lots of fresh fruits and quinoa were such a treat.

We were impressed with the knowledge of all the Tour Guides. I'm glad I had read about the Incas before my trip so I was familiar with the names of the emperors and some of the history. They were all friendly and helpful, never made us feel rushed. In fact, Margo let us dally at Awanakancha when Jim spotted a mother vicuna about to give birth. We watched it all-about 20 minutes worth. When the baby slid down the hillside Jim alerted the caretakers who went up the hillside to put the baby girl in a safe place for the mother. As we were leaving the caretaker came to us and thanked Jim and gave him the opportunity to name her. So now there is a baby girl vicuna named Samantha on the hillside! They said they would send us a picture of her but to date we have not heard back from the email Jim sent.

One suggestion for the guides, they spoke very fast and with their accents we were not able to understand much of what was said. If they could slow down or repeat especially the important points it would be helpful. Jim was able to communicate a bit in Spanish, but even he had difficulty. Steve was the easiest to understand at Machu Picchu. The tour was well-paced, allowing for gradual ascent of the steps and time to catch our breath as we listened to the next details. We were pleased to have a second day there so we could enjoy Machu Picchu on our own and also gave us time to explore Aguas Calientes. I'm glad you suggested that, Kristina.

Our last tour in Cusco was with a small group of seven in the van. We quite enjoyed the people. Jim suggested that rather than the individual tour guides we had that small groups would have been quite acceptable.

I didn't write down the names of all the vans, but they were all comfortable and the drivers were very good.

Finally, I'm glad that we had all the help and planned excursions. I would definitely recommend EcoAdventures again. Thanks, Kristina, for all your advice.

Muchas gracias, Setours!

Mary Warner and Jim Simons
Clients of
Kristina Stone
Casto Vacations
Tiburon, CA

We had a fantastic time as EcoAdventures & you arranged a fantastic trip (to Machu Picchu) for us!

Thank you so much for all you and EcoAdventures did to make this grand for them!
Again, thank you!
Mary Hill
Carmel-Monterey Travel

From: Jack Schubert
To: Mary Hill,
We had a fantastic time as EcoAdventures & you arranged a fantastic trip for us! Thanks so much and check out our pics!!
Jack, Janie & Molly,

Jack J. Schubert, CLU, LUTCF
Fred Schubert Insurance Agency, Inc.
Houston, Texas

It was beyond my wildest expectations!

I just wanted you to know how utterly fantastic the trip you arranged for my sister Colleen Klamm and me in March, was!!! I can't think of a thing that would have made it more special. It was beyond my wildest expectations! Don't hesitate to replicate it for others!

Sheryl Hitsman
Client of Cindy Walker CTC
Travel Leaders
Burlington WA

The cruise (Via Australis) was great!

Hi Nancy,
The cruise (Via Australis) was great! Only 3 gringos, the rest 80 Chilenos. Worked on my Spanish, very up tempo cruise & good weather. Tierra Patagonia is very beautiful, the staff very good, food is great, had some good hikes & picnics. Everyone is in good shape including the guests, all the hiking & back packing. The night sky is incredible. Santaigo is like a small LA, smog & not much to see, but I had a good time with all the earthquakes; I slept thru them. The hotel had a huge crack in the dining room wall! LAN is a good airline.

I am off to Taiwan tonight.


Terry Parsons
Client of Nancy Decker Davidson
Leisure Manager
Vacation Travel & African Specialist
Irvine, CA

We will be back to you for future Latin America travels.


I just spoke with Mrs. Klamm and they had a fabulous time. Totally loved the ship (M/C Millenium) and were able to snorkel twice a day either off the boat or from the beach. The captain even went with them once. They had no problems at all and were extremely happy with EcoAdventures. She took 3000 photos---fortunately only sent one to us! Their stay at the JW Marriott that Mr. Klamm arranged was also wonderful---he must have some huge influence as they had quite a bit included---meals, wine, flowers----

Thanks again for all of your help, and we will be back to you for future Latin America travels.

Cindy Walker CTC
Burlington WA

From: Colleen Klamm To: Cindy Walker
Subject: Re: Galapagos

The trip was absolutely fabulous! There are no regrets. The manager of EcoAdventures stayed in contact with us while we were in Quito to verify every step of the way and offer additional information or recommendations. Very good! I highly recommend this group. Very comfortable, safe, yet adventurous, fun and informational.

Client of Cindy Walker/Travel Leaders

I will definitely call you for my next South America-bound clients.

Hi Bill,

Please see message below from Ann Bennett -- and let me add my thanks to hers. I will definitely call you for my next South America-bound clients. ;-)

Warm regards, Karen
Karen Ensign
Tzell/Your Travel Center
Santa Barbara, CA

Hi Karen,
We're back and had a wonderful time. Thanks so much for your help, and also let Bill know how much we appreciate all of his suggestions. Anavilhanas was great, so was Rio Mutum. (I think our favorite, but a hard call). Pousada in Manaus only so-so but worked out fine. (Bill's might have been better, or the Tropical.) Das Cataracts was awesome!! Rio and Hotel Arena were wonderful too. Tours and especially ALL TRANSFERS were excellent.

Let's get together when it's convenient and I'll fill you in some more,

Ann Bennett
(Client of Karen Ensign)'s going to be a very long time before we can top this trip.

Hi Cindy,

The Du Bois returned and had a great time. You'll enjoy reading what she emailed me as soon as she got back. Thanks again for your help - Linda

Hi, Linda,

I think it's going to be a very long time before we can top this trip, and Osa was our E ticket! What a fabulous vacation this turned out to be, and Costa Rica is an ecological paradise. Everything fell into place so nicely: all the drivers were there on time and acted as tour guides themselves. The hotels were very good, with El Parador the farthest from town. As the boat drove up to the dock at Aguilar de Osa, we expected Ricardo Montalban to be standing there, welcoming us to Fantasy Island, except we weren't coming in on a plane! All of the guides were excellent, knowledgeable and so quick to find that elusive creature. We walked and walked and saw so much. Osa is really a jungle and not for the faint of heart, but it might be as close to heaven as we will get. The tapir and puma did not make their presence, but four different kinds of monkeys, two- and three-toed sloths, macaws, a boa eating an iguana, and vultures attacking a monkey all put on quite a show. There is so much biological diversity, that it's hard to explain it all.

As we sat at dinner on the last night, we talked about what we liked, didn't like, what we would do differently. The consensus was Not Much. The highlight was the people: their genuine friendliness, their pride in their country as well as respect for what they have, their graciousness towards the visitors, and their contentment with their lot in life. Granted tourism is their bread and butter, but their efforts towards us do not feel forced.

Leaving the airport was probably the least pleasant part because they've created so many lines for different things: taxes, kids with parent, and lines for those w/o kids. But thanks for getting us to the airport early!

Lots more to tell you when we see you and pictures galore! Thanks from all of us, Linda. Soleil had the time of her young life!


Client of
Linda Plummer
Leisure Travel Specialist
Peak Travel Group
San Jose CA

...couldn't say enough about how perfect all the EcoAdventures arrangements were.

Dear Cindy,
Just wanted to drop you a note about my two guys booked with Eco - Bruce Berger and Ernie Kaplan who were on the Ocean Spray in the Galapagos. They LOVED the ship - I mean over the top. And they couldn't say enough about how perfect all the EcoAdventures arrangements were. Loved the hotel in Quito (Casa Aliso) too. Thanks for making me look good!!!!!!!!!!!

Best regards,

Judy Van Dyke, CTC
Camarillo Travel
Camarillo, CA

...the trip was amazing!!! All went like clockwork and all tours were fantastic!

Hey Alma,
Just wanted to shoot an email to let you know the trip was amazing!!! And loved the upgrade in Aguas Calientes! I'll have to stop by and tell you more but we all had just a great time and thanks for everything. All went like clockwork and all tours were fantastic!

Barbie Mutz
Cruises, Etc.
San Jose, CA

Thank you all again for all you did to create a unique and memorable experience for us all.

Dear EcoAdventures,

Thank you all for your work in putting our trip to the Galapagos and Quito together. The trip was wonderful and unforgettable for Lisa, my brother and me. The people you work with in Quito were wonderful, kind and very knowledgable. Please pass on our thanks to them especially Maria Alexandra and Patricio. They increased our knowledge and appreciation for their unique country and people. The Ocean Spray experience could not have been better. The entire crew, especially our guide Harry Jimenez, were superb. Thank you all again for all you did to create a unique and memorable experience for us all.

Cheers, John Northway

We had a fabulous trip, very much due to your excellent planning.

Dear Elizabeth:
Thank you. We had a fabulous trip, very much due to your excellent planning. We had five flights and a person stood there with "Dwyer/Castle" every time. The guides proved knowledgeable and in tune with our needs. We really saw Machu Picchu - The Santuary stood less then 50 feet from the gate to Machu Pichu and had ruins on the grounds.

Ollaintaitambo, the Sacred Valley, the glaciers, etc. fascinated us. Machu Picchu truly forms the top jewel in the crown. Truillajo and Chiclaya and the Moche sit right underneath. No other tourists visited - sad because the site really excited us. The grounds with its pyramid and temple cover as much space as Machu Picchu. We also visited a Chimu site.

In Lima itself, a huge village inhabited by the Lima and then the Wari sits right in the middle of the town. I could go on and on, but suffice it to say, you did one heck of a job. You have returning customers forever.

Nan Castle
Client of
Elizabeth Leathers
Travel Consultant
S.R. Travel Service
San Francisco, CA

...they couldn't stop raving about the entire experience.

Hi Alma and Anne,

Hope all is well with you both; I just wanted to let you know that I finally met up with my clients Diane Schroeder and James Chestnut over the holidays and they shared their enthusiasm and photos from their Peru/Macchu Picchu trip that you planned for them (and their friends) last July. They gave high praise to EcoAdventures' arrangements, the hotels, seamless transfers, food, cultural education, and especially to the guides and porters on their Inca Trail Trek. They realized that it took BEING on the trek to fully understand the scope and nature of all the planning, and they couldn't stop raving about the entire experience. There were a dozen other folks also listening in, so perhaps some seeds were planted for future travelers and travels!

Alma, many thanks to you and EcoAdventures for your patience and diligence in planning the trip of a lifetime for my clients. Here's to a prosperous 2013 for us all,

Lu Maggiora CTC
Vacation and Cruise Travel Specialist

I am so pleased to report that the trip plan was a huge success!!!

Hi Alma:

I am so pleased to report that the trip plan was a huge success!!! It is rare when clients write to tell us how pleased they are with travel arrangements. Here is their note to me:

Subject: Happy holidays, Jeanne at Travelsmiths

Hi Jeanne,
We wanted to thank you for all you did in making our trip to Argentina a wonderful success! Even in the face of the one-day general strike and a cancelled flight, all worked out. It was tough having to spend an extra couple of days at the Finca Adalgisa in Mendoza, but somehow we managed the hardship. (Note heavy irony). We gave up two of our “free days” at the end with our friend in Buenos Aires, which was fine. We went to some of the events at the tango festival she was attending and were lucky to see some of the best dancers in the world, at an exhibition that began at 1 a.m. San Telmo was rather stinky when we were there, as there was an ongoing garbage strike. Ah, life in Argentina. Your recommendations were excellent. The tour companies and guides on the Argentine end were very good. Thanks again for all your help. Our friend Madeline, who flaked out, will never know what a great time she missed.

Charles Scott & Jacqueline Crowle
Clients of
Jeanne Rudiger

It was the most amazing trip. Everything worked perfectly.

Hi Alma,

I thought you would like to see this email from Carleen Bensen regarding their trip.
Thank you,
Susan Parr Travel

Subject: Peru and Equador

It was the most amazing trip. Everything worked perfectly. Considering we had 8 flights, 2 train rides, a cruise and multiple van rides with different guides and pick ups, it was incredible. Never lost luggage. The people who were supposed to be waiting for us were always there. The guides were fantastic. We learned so much from them. Loved the chef in Peru! The accommodations were better than anywhere we have ever stayed (really liked the hotel in Cuzco with the heated towel racks, floors and hot water bottles in the bed!). The Galapagos cruise was the best! The on board naturalists were great. There was plenty to do every day and the food was first rate. We met some really nice people on board. You really outdid yourself on this one. When we think of the value we got for our money, I really don't know how you did it. Thanks for the best vacation ever.

Client of Susan Parr
Susan Parr Travel

They couldn’t say enough about what a class act EcoAdventures is.

Hi Bill,

Just wanted to drop a quick note to tell you that the Lewis’ had a fantastic time on their trip to the Sasha Lodge and the Galapagos. They couldn’t say enough about what a class act EcoAdventures is. They were talking nonstop about all of the different animal encounters and viewings. Everything went off without a hitch, as I’m sure you expected. They were so pleased that I was able to recommend such a good company and were also very impressed with the documents and travel bags. It’s because of your vast knowledge that we were able to book this together and I appreciate all of your help.

‘Til next booking, thanks again,

Laureen Tallman
Just Travel
Novato CA

Loved LOVED our trip!

Hi Mimi, ...
I just wanted to thank you from the bottom of my heart for your expertise & effort on our behalf. Wow! Best vacay we've ever had: perfect mix of adventure and luxury...just perfect!!! I've recommended you to everybody...
THANKS again!!!

Mary Anne Morrison, owner/mgr.
Laughing Dog Ranch LLC
(Client of Mimi Mulligan/Mimi's Travel Del Mar)

Note: They went to Peru and did Lima, Cuzco and the Mountain Lodges trek.

...nothing but rave reports...

I just wanted to let you know that my client Mr. Richard Knight had nothing but rave reports on his trip to Peru. The tour guide in Lima “Segundo” was great , as was Sophia in Lima. Richard in Machu Picchu was “the best”. Also said to mention “Pascuel” too. Everyone was so great and helpful.

We have looked at his many pictures and they are just wonderful…

Hope to do business with you soon.

Sharon Shaw
Travel Consultant
Coeur d' Alene, ID

We loved our guide in Quito and Mindo, and the hotel in Quito was totally charming. The Galapagos Islands were like nothing else.

Hi Rose,
Our trip was fantastic! I did not save boarding passes, but hopefully there is no problem with our miles.

We loved our guide in Quito and Mindo, and the hotel in Quito was totally charming. The Galapagos Islands were like nothing else. We all loved it. The animals are fearless and so fun to watch. Our Galapagos guide (Latin Trails M/C Journey I) was good, but not very personable, like our guide on the mainland, who felt like a friend. Our guide was Edison and our driver, who was also really nice, was Fausto.

Our flight "e-tickets" showed a different Miami-to-SFO flight than we were actually booked on. I figured that out when i confirmed our flight online the night before. Also the EcoAdventures itinerary had the correct flight info.

Karen Grove
(Client of Rose/Pacific Harbor Travel)

The activities were all good. Our driver and other guides were all excellent.

Marcia, (forwarded from Casto Travel - client of EcoAdventures),

Everything worked out great.

The hotel was simple, but had great views, decent service, and decent food, and we loved their hot springs. We had dinner at The Springs hotel. Their volcano views were further, but the property was possibly the most beautiful hotel I've ever seen, and I've traveled extensively. The food was exceptional. If anyone doesn't stay there, I highly recommend at least a meal and walk around.

The activities were all good. Our driver and other guides were all excellent. Canyoneering was my favorite thing. Our two 50 year old women were quite apprehensive, but the guides talked them into trying it and they both made it down with no issue once they started, and loved it.

Everyone was very pleased with the trip, sorry to be leaving in the morning. BTW, another great trip would be to stay at the Beace Lodge, The Springs' twin hotel on a volcano 1-hour from San Jose in a cloud forest. We would have taken two nights there and two nights a Manuel Antonio. Perhaps a future trip...

Thank you!

Philip Devorris
President & CEO
Blair Companies
Altoona PA

All in all, a big success! Thanks for everything.

Hi Badonna (forwarded from Northridge Travel - client of EcoAdventures),

Wanted to let you know that we had a great trip (to Costa Rica)! In particular, Panorama Tours was superb. Everything went like clockwork and the guides were excellent. The San Jose Marriott is a very lovely hotel with a terrific breakfast, and we loved Nayara. What an exquisite resort! The attention to detail was wonderful, the spa was excellent, and the people were delightful.

I wouldn’t recommend Gaia though. It doesn’t live up to its potential. Looks cool/sexy in the photos which don’t reveal the poor quality finishes and furnishings. Importantly, key things didn’t work well in either of our rooms: the a/c and lighting. In every aspect of the resort, design seems to have trumped function which, in the end, diminishes guest comfort. Also, they tried to jerk us around. Prior to our arrival, they called and said there was some problem with our rooms but they would give us their best accommodation, the 2000 sq ft villa. Well, it turns out that 1000sq ft is a not very useable roof terrace, and the villa has a lovely master suite with a dim dark 2nd bedroom and small bath. Certainly not suitable for two couples. We didn’t accept it when we saw it and they gave us two junior suites. I’m glad we had these because I don’t think we would have liked the standard rooms.

The was our excursions worked out was perfect. There is no reason to go early in the day unless you really want to. The Sky Tram and Sky Trek Tour was fabulous….not for the faint of heart though! And so was Hanging Bridges, but a guide is necessity there. We actually thought the Manuel Antonio Park tour was over-rated as the place was very crowded but we enjoyed the Mangrove tour.

All in all, a big success! Thanks for everything.

Rena J. Pasick
University of California, San Francisco
San Francisco, CA

Although their Holland America cruise was great - it was the arrangements by Eco that stood out as a highlight.

Alma, Cindy & Bill,

Just a brief email to share that the party of 5 who used your services for a pre/post to Argentina and Chile stated that although their Holland America cruise was great - it was the arrangements by Eco that stood out as a highlight. Cindy initially started this and when she traveled to Brazil - Bill took charge. They loved all the guides in BA. (Lidia), Alberto at the Falls and guide in Santiago. Maria Elena Silvia saved the day initially when LAN Airlines had their usually airline drama. They also canceled clients reservation on return internally BUT the Eco guide in Santiago saved the day and got it reinstated. Eco didn't even do this part of the air but they stepped in to be the hero. So once again I am in the lovely position of thanking Eco and all you do.

Sharon Langman
Tzell Travel
Los Angeles CA

We had a wonderful trip! Everything went very smoothly...BEST trip I have ever taken.

Hi Bill,
I had to share Nancy Pihl and her sister's comments with you. I am happy to report that they LOVED the trip!!

"We had a wonderful trip! Everything went very smoothly. I absolutely love Peru - the amount of time in each place was perfect, tour guides were excellent. BEST trip I have ever taken. Thanks for all the work you did putting it all together."

Nancy said that the hotel in Puerto Maldonado made a birthday cake for her. Not sure who came up with that idea, but it was a hit!

I have had a short chat with Nancy, and she said that the guides in Cuzco and Machu Picchu were GREAT!
Woo hoo!!!

Thanks again for all of your help!!

Barbara Stavig-Doane
Nob Hill Travel
Portland OR

Hi Bill,
Here are a few more brighten up your afternoon! Thanks again for everything! Couldn't have done this without YOU!!

....enjoyed the Pisac mkt - could have spent more than 2 hrs there. Flight over Nazca Lines was good - felt very comfortable with pilots, plane etc. The Pisco tour and Tacama winery tour were both interesting. Paracus Hotel was amazing!!! True luxury for the price. Excellent food, excellent service. If the sand dune rides can be done from there I would stay there versus Las Dunas. Setours did an amazing job with everything. Yes Machu Picchu was amazing. Enjoyed the hotel in Aqua Calientes. San Blas Hotel in Cusco was also great. Highly recommend foody people go to Chi Cha for dinner in Cusco. Felt safe the entire trip however Nancy and I were careful.

EVERYTHING on the trip was top notch and worth every penny!

Barbara Stavig-Doane - Nob Hill Travel
Nob Hill Travel
Portland OR

Tabacon was fabulous - Mawamba lodge was good - Xandari was fabulous!

Hi Cindy and Alma,

Thought you would enjoy this feedback from the Glockner party.

Thx again for your expertise and direction,

Tabacon was fabulous – 4 nights were perfect. The hanging bridges and zipline were very good. We saw LOTS of wildlife on the hanging bridges tour. Arenal hike was ok – pretty easy 2-3 miles and not as much wildlife. If the lava had been flowing it would have been a lot better. I thought it would be a 4 hour hike and it was barely 2 hours. We switched it to the morning since it rains every afternoon so I’d recommend doing that one in the am usually (or not if there is no lava). We used mountain bikes (for free) from Tabacon in the afternoon which was not well advertised, but fun. The one tour I saw that looked interesting that I would have liked to do would have been a canyoneering tour – rappelling down waterfalls. The river rafting was AWESOME, but we had to arrange it there to do the class 3-4 rapids and pay $60 extra. The water was really running fast that day so most of the trip was in class 4 with a couple of class 5 and very few class 3. The original class 2-3 (same Sarapiqui river but downstream) trip would have been too mellow for us.

Mawamba lodge was good. The drive/boat in/out though is very, very long – 2 hours gravel road and then 2 hour boat ride. On the way in the ride had some narration, but I wouldn’t really call it a tour. The morning tour was very good for seeing wildlife. We didn’t do the included tour in the afternoon in order to kayak the route instead which I would highly recommend ($35 extra per person) – you get to go on special smaller canals and get closer to wildlife – very mellow anyone could do it. Food was very basic there so I’m glad it was only for 2 nights. The accommodations are nice, but no A/C and lots of bugs so I’m also glad that was a 2 night stay, but you really do need the two nights because the turtle night trip was fabulous – basically everyone who signs up can go, but it costs $30 per person extra – cash only. You literally walk up to the turtles and watch the eggs drop into the nest. The season is June-Sept so I’m not sure the long travel in/out would be worth it when the turtles were not laying their eggs. They hatch in Sept/Oct but that happens more randomly. Sept probably would be the best month to see laying and hatching. Warn people to bring enough cash there since there is no ATM and anything in the park needs cash, not credit. The one negative about the lodge (besides lack of A/C) was the guide to visitor population was not great and so tough to hear. Our guide probably had 30-40 people and so on a single walk more than half the group couldn’t hear. That was one of the great things about the kayak trip – it was just us and the guide. They should have divided our group so only around 10-12 people (ideally same language so you wouldn’t have to wait for the translation each time, but it was a good Spanish enrichment) instead of having so many. However, the actual guide (when you could get close) was very good and extremely bilingual.

Xandari was fabulous! I’m staying there anytime I need one night near the airport (it would have been out to far to see San Jose, but it is very close to Poas Volcano so it would be good from there). Our room for 4 was awesome and the dinner we had that night was great. We got a better hike in there than the hike at Arenal. Thanks for setting that up instead of the Hilton.

Susan Glockner
Client of Marcia Hurley
Family Travel Consultant
Rascals in Paradise (Div of Casto Travel)
San Francisco, CA

...she raved about EVERYTHING...said it pays to go with a first rate company.

Hi Cindy,

Spoke with Michele Gabai today for one hour as she raved about EVERYTHING. The accommodations, guides, sights, etc. She said it pays to go with a first rate company. The first flight was canceled from Lima to Cuzco but the airlines put different people on different flights and somehow they made it to their destination. The only thing that was an oversight and she blamed herself but not checking probably was the Cuzco to Lima/Truijillo flight day where you had listed 10 a.m. for a 12:30 p.m. flight and the company said 11:30 a.m. pick up ....... they would have missed their flight. They had luckily gone by your voucher and were waiting at 10 a.m. so by 10:15 a.m. the hotel called the tour company and they hightailed it over in 10 minutes to deliver them. Their time for this one was way off. So of all of their arrangements, this was the only thing off. That is terrific ............ Again they just loved their trip.

Now I am sending them to Vietnam, Cambodia, and Laos in Feb. but I have already planted the seed for South America with Eco.

Tzell Travel
New York, NY

They had just a wonderful time and particularly were grateful for the outstanding guide they had in Quito...The Galapagos cruise was perfect...

Hi Bill,
They (Gutske and Lund) had just a wonderful time and particularly were grateful for the outstanding guide they had in Quito - her name is Maria and she was just above and beyond terrific. Please pass that along to your people there - I would request her for any of my clients now.

The Galapagos cruise was perfect - they especially enjoyed the other passengers immensely. Not surprising since they are such nice people themselves.


Willow Glen Travel Agency
1275 Lincoln Avenue
San Jose, CA

You put together the most awesome time for us!

Subject: FW: OMG

I thought you would enjoy reading this from Mary Walker who just arrived yesterday! She emailed me through out the trip...all raving about the service and hotels.


Rosalena Huarcaya
Luxury Vacation and Cruise Specialist
Cadence Travel

-----Original Message-----
From: Walker Mary & Barry
To: Rosalena Huarcaya
Subject: OMG

I am not sure I can find the right words to express our gratitude for your expert care of our amazing trip! You put together the most awesome time for us! From the very start each day was an adventure. We were so well taken care of and stayed in such beautiful spots we just kept saying "this can't get any better" ....... then it did! I don't think I can pick any favorite occasions because we did so many different things. I have to say the Grand Finale at Las Casitas (de Colca) BLEW US AWAY! It was perfection. We loved the setting, the staff and the food! We cried saying good bye to everyone yesterday, they felt like family. They had champagne in our room the last night and a fruit platter when we arrived. We had a couples massage in the morning before we left, AHHH. Our whole trip went without a hitch thanks to you and how good you are at your job.

THANK YOU SO MUCH, we will always remember this. Peru is such a dramatic, gorgeous place. We loved every view, every city we visited, the most yummy food but most of all the people. What a wonderful country.

You are our hero!

Barry and Mary

Loved, loved, loved, loved, loved it and want to go back :) as does the whole family.


Thanks for arranging the Jaguar Reef Lodge for the Thomason Party. They loved it-I'm forwarding the trip report:

Jaguar Reef Lodge: it was fantastic. We had those three 2 bedroom villas... which were a few steps away from one of the pools and right on the beach. The rooms were very nice and spacious. Beds actually pretty comfortable, albeit firm. Full living room, kitchenette area, 2 bedrooms, 2 bathrooms in each (in the master the bathroom was en suite... other was across the hall). We had a balcony overlooking the pool, beach and ocean. There was a nice breeze the entire time so it never felt too hot (except a couple times in the restaurant). When we got there the resort was pretty deserted, so the first couple days we had the pool & beach to ourselves. They had kayaks on the beach to use, snorkeling gear, etc. Lots of hammocks. Beach volleyball + pool volleyball (that was the pool in front of us... kids played a ton of pool volleyball). The food was good... although the first couple days we were starving. Then we figured out how to work their system a little better and were fine :). Everything when we got there was order off the menu, but by the end when a bunch more people had arrived they were doing buffets (they were still good). Service in the restaurants was a little slow (when ordering), but not terrible. Everyone was very friendly and helpful. A big wedding party & lots of other people came in by the end of the week so I was glad we backloaded our excursions.

Excursions. We did 4 (plus Jon went diving):
- Snorkeling. Excellent. Wow. Best snorkeling ever. We saw dozens of rays of different varieties, a shark, barracudas, millions of fish, eels, tiny seahorse, etc.
- Jon's diving. Equally excellent. He's already planning another trip there to do more diving and wants to get the older kids certified :).
- Ziplines and cave tubing. Really fun... The ziplines were good and a lot less waiting than in Mexico. The cave tubing was slow (river wasn't that fast), but the caves were incredible.
- Monkey River tour. Waste of money. They made it sound like we'd see a huge amount of wildlife... only saw two howler monkeys, a few birds, a few tiny bats, two baby crocodiles, some manatee heads. Very expensive. Plus, the guide didn't warn us that when we got off the boat to see the howler monkeys that there would be swarms of mosquitos... we'd brought bug spray on the boat, but there were no bugs along the river so we didn't put any on. Disaster. If some or all of us have malaria within the month I'll be particularly unhappy. Only bad tour. We did see the Placencia area (where the other resort was)... much more built up than Hopkins. Actually preferred where we were... closer to ruins, zip lining, & other stuff (which was already a couple hour drive each way thanks to the roads in Belize with lots of speed bumps... all two lane).
- Mayan Ruins (Western ones). They were spectacular. Climbed the huge tall pyramid... I went immediately down (hate heights), but the older girls were dangling their feet off the edge.

Anyway, would highly recommend Belize as a vacation destination & the Jaguar Reef Lodge to anyone. Thanks for getting it all arranged!!!

Megan Thomason
Client of
Kimberly Croft
Carefree Vacations
San Diego

My clients, Cynthia and Kelby had an amazing amazing FLAWLESS trip!

Alma and Team,

Thanks, once again, for making me look like a travel goddess and rock star.
My clients, Cynthia and Kelby had an amazing amazing FLAWLESS trip!

I am so grateful for you and the Team at EcoAdventures, Inc. You are consummate professionals.

Your loyal fan,
Sandy Darley
Darley Travel
Aurora, CO was a wonderful trip, and I would highly recommend it to anyone.

We got back from the Galapagos last was a wonderful trip, and I would highly recommend it to anyone. We all had a great time and enjoyed the busy, busy schedule. The ship (Galapagos Explorer II) was wonderful – very good accommodations (even our cabin (Classic) was very comfortable and spacious). Crew was delightful, food was great, and all the tours were very well organized. It was also the right amount of time for us...7 nights would be exhausting! If you ever need a reference for the trip or the ship, I would be happy to recommend it.

And it was such a wonderful treat to find a bottle of wine waiting for each of us in our cabins! That was very thoughtful of you and we toasted to you as we drank it one evening with dinner.

If you want to see some photos, once we get them uploaded, I’ll send you the link.

Thanks again for all the help – it all worked out beautifully. We all had a very fun adventure!

Nan Waugh
Director Training and Quality, Service Partner Management

Client of
Elfi Smith
Altour/Travel Square One
Denver, CO

Loved of the best trips of their lives!

Hi Alma,
I want to thank you SOOOOOO MUCH for putting together an AMAZING trip for the Simmons to Costa Rica. They are RAVING about it. Loved of the best trips of their lives! They were super pleased. They loved ALL the properties and ALL the people and ALL the guides, etc. They did a special tour called Trapiche Coffee and Sugar Tour which they were thrilled with. Their only comment was that the Hanging Bridges Tour was very disappointing as there was no guide for them. They were told they had to go out and do it on their own. They met others with guides. One guide told them he was very angry as there are many guides seeking work. Just thought I should mention that. This was the only thing that they felt needed improvement. Loved it all.

You made me look REALLY GOOD! Thanks millions! I will surely be calling you again.
Best regards,

Marilyn Herzog
Marilyn Can Travel

All our connections and transfers worked out. The hotels/resort were all very lovely--I would recommend them all.

Hi, Melinda,

We had a great trip in Central America. Please thank EcoAdventures and Via Maya, their subcontractor in Guatemala. All our connections and transfers worked out. The hotels/resort were all very lovely--I would recommend them all.

Mopan River Resort turned out to be very fun--a lovely setting. The hosts were very accommodating. We had good tours there plus a wonderful time sitting on our deck watching the river and relaxing.

Tikal was outstanding. We ended up skipping the tour and wandering around on our own for about 10 hours, both days combined. Staying so close at the Jungle Lodge was great-much better than being in Flores.

The hotels in Lake Atitlan, Antigua and Copan were very lovely and comfortable with very nice staff.

Via Maya assigned the same tour guide to us for our boat trip at Lake Atitlan and for our last 3 days trip to Copan and back. His name was Leonel. We really liked him so please forward our thanks.

Hope you had a good trip to Hawaii.

Bonnie Braeutigam
Client of Melinda Whitman
Julie's Travel Desk
Lake Oswego, OR

Just returned from So America and the trip went beautifully!

Hi Alma, Anne and Bill,

Just returned from So America and the trip went beautifully! The hotel in Santiago was very good; the Villa Casa Real was fabulous; and the gals had a great time in Rio. I have to commend Francisco, our guide in Chile, he did a great job as well as the bus driver. In Rio, the guide was a doll--he took my sister and I to the domestic airport in Rio--Princess staff on the vessel was not aware of the 2 airports. One of the gals called this morning, they too have returned, and wanted a special commendation for the guide in Rio (I apologize that I can not remember his name!). Sue felt that he went above and beyond! I am very grateful as I was unable to do this portion of the trip with them. I was very happy to hear how well Rio went for the gals.

Please....can I have the email address for the manager, Andrea, at the Villa Casa Real? One of the gals may have left a jacket and I need to inquire as to the wines we had at the Villa. You will never know, as a travel agent, how good I felt when we arrived at the Villa Casa Real! The gals are still talking about Antonio.....

You folks did a great job for me!
Thanks again,
Maryjane Slade, CTA, DS
Quest Travel


How awesome was that? Our kind of trip. Sign me up for that anytime.

Thank you for putting together another flawless trip. Had we been lounge lizards looking for excessive pampering... this would have been terrible. They had us involved, informed, and in the water with amazing animals.

Tom Brunner
Client of
Jan Morris
Peak Travel
San Jose, CA

You've done it again!! The perfect trip.

Yes, Jan,

You've done it again!! The perfect trip. The 8 day trip was necessary because nothing was repeated and those who got on half-way didn't see half the animals/birds/sea life. Each island is different and so are the critters (the whole idea of natural selection and adaptation!!). It was a VERY active Expedition--certainly not a "cruise"!! Everyday the PA system anounced the 7 am wakeup call, 7:15 breakfast, 8:00 on the Zodiacs to the shore of a different island from the day before. Hiking in a group of about 10 to 12 with a very well-educated and well-spoken guide. Groups were by languages so no need to listen to endless repetition. The hike, with frequent rest stops, was usually about 2 km--sometimes very hilly--and lasted about 2-1/2 hours. Then went swimming/snorkeling either at the beach or deep water. Back to the ship for lunch, while the ship motored to another island. Then, at 2:00 another onshore excursion/hike. Back in time for sunset at 6, dinner at 7:30. Sheesh! What a day! EVERY day! The Captain of the Santa Cruz entertained one night (the half-week people missed it!). He has a GREAT voice, plays the guitar, and was devilishly good looking!!!

The ship was in the process of being painted as we sailed--desperately needed. But everything the crew could clean was spotless. All were incredibly friendly--informal, yet respectful. Super!

Meals were excellent with plenty of variety. Good wine list (limited to Chilean and Argentine and Ecuadorian wines---but they were excellent!)

The small hotel in Quito was a wonderful choice. Casa Aviso--maybe 8 or 10 rooms--wonderful staff! Good location, though not central (not really a disadvantage--cabs were unbelievable CHEAP!) Nearby excellent restaurants (especially the one next door). Staff got up and served us breakfast at 4am!!! They were neat--couldn't have been more helpful!

The guide our first day (exploring Quito), Marcos, was exceptionally knowledgeable, articulate, and helpful. He was really great! We had him all to ourselves--such a rare occurance! When I saw "City Tour" I must confess I thought, "Oh Lord, big bus, drive past the sights, snap pictures through the bus windows, and wait for stragglers when we stop for shopping at a place that kicks back to the guide! NOT SO here!!!

I've been working on my photos since waking up Sunday--We had such fun with our cameras....especially underwater! Snorkeling with the incredible sea life was an awesome experience. Tom's a great swimmer and diver, so he got unbelievable closeup shots. We used up 6 disposable cameras among the 3 of us--that made it so much more fun to dive!!! But then a woman (one of Tom's adoring "harem" of admirers!) lent him her "REAL" underwater (with video) camera and asked him to take photos for her. He could dive 20-30 feet deep and got unbelievable closeups of everthing---including video of him chasing white tip sharks!!
Joan Brunner

Client of
Jan Morris
Peak Travel
San Jose, CA

...had a fabulous time on their trip to Peru...They are spoiled now with private guides!!!!!!

Hi Bill,

I just wanted to let you know that they (Marich party) had a fabulous time on their trip to Peru. Next year they're hoping to go to Chile. The only thing they commented on was the size of the room (small) in Cuzco and the fact it didn't really have a window and that they wished the Hiram Bingham was longer and not the shorter version they got. They raved about the private guides, the food and everything else. They did take the hotel's private boat on the Ballestas Islands and loved it. They are spoiled now with private guides!!!!!!

Thank you!!!!
Jill Chouinard, CTC
Marketplace Travel
San Ramon, CA

The ground tour through EcoAdventures was just one fabulous surprise after another.

EcoAdventures' comments:
The clients did the Chile/Argentina wine circle with an Iguazu Falls extension.
Their hotels were:
Loi Suites Recoleta in Buenos Aires
La Casona Matetic in Chile Wine County
Altiplanico San Lorenzo in Chile's Maipo Canyon
Modern Hotel in Mendoza
Los Suites Iguazu

Hi Alma,

Here is a report from the Hardcastle Taylors. They LOVED their trip and wanted to share this with you. Thanks again for being an operator we can count on to take good care of our clients!

Carefree Vacations
Encinitas, CA

Greetings, Tracy!

Hope you’re doing well and have been having fun. We just returned yesterday (brain dead but happy) from the most fabulous holiday we’ve EVER taken! I could go on and on and on but I’ll just say that the weather we had for the entire trip, including the ground tour, was the best those in the know had seen in YEARS. We all had to keep pinching ourselves to make sure it wasn’t just a wonderful dream.

The ground tour through EcoAdventures was just one fabulous surprise after another. The accommodations, particularly 2 really, really interesting ones, were great. The wine tours, although that wasn’t necessarily a focus that we would have chosen, turned out to be fascinating and oh, so fun. And most importantly, we had some absolutely wonderful tour guides, a couple of whom I would have loved to bring home with me. We worked with 3 of their affiliate tour groups and all their representatives were professional, extremely helpful and great fun. Again, I could go on and on, but please pass our extreme pleasure with their services to Alma. We were given an opportunity in Iguazu Falls (OMG, was that unbelievable) to complete a client satisfaction survey, but not with the other 2 tour groups so we want to make sure they get this feedback.

Thanks again, Tracy, for arranging the most wonderful journey we’ve ever done (and we’ve done a few). We can’t stop smiling! Looking forward to seeing you again soon. Take care!

Our best,
Gloria & Michael

Okay, anyone envious yet?


We are staying now at a wonderful small family owned inn (outside of Mendoza) a short walk from wineries with swimming pool and with great food and it is mucho calor. Walked to an incredible gourmet restaurant last night with wine pairings with every one of the 5 courses total cost $30 per person. Went for bike ride today and then laid by the pool. Okay, anyone envious yet?

Manana, we leave Noah to his own travels before he returns to Aptos in about 10 days and Kris and I head back to Buenos Aires for 2 nights and hopefully a Tango show returning home on Feb 1.

Earlier update below:

We are now in Mendoza for 3 nights. We got stuck for a night in Buenos Aires at a lousy hotel (Eco note: hotel provided by Lan Chile), (but had an interesting buffet style dinner at a very local non touristy restaurant) because of a Lan Airline problem. So, missed an airline connection and a night in Bariloche but had 2 nights in San Martin de Andes, a small beautiful Swiss like town by a swimmable lake with beach and neat shops (lots of chocolate) and good restaurants. We then had a fun day and night in Bariloche (more chocolate, craft fairs and shops) a much bigger town by a huge lake surrounded by beautiful snow capped mountains and stayed in beautiful hotel overlooking Lake Nahuel Huapi. Today the airflight from Bariloche to Mendoza took us over some of the most spectacular scenery we have ever experienced of many beautiful clear blue lakes surrounded by huge snow capped mountains (and its summer here with temperatures from high 50's at night to 80's in day). We walked for miles in a big park today with 7 continents fountain and rose garden and crew races on the lake. We had a late lunch at the #2 rated Trip Advisor restaurant in town that was fantastico and not muy caro (Pablo the chef came out and talked with us about the restaurant and wineries and Northern Ca.). Tomorrow we move to an inn near a winery for 2 nights!! Most all the Argentines we have met are muy amables. And Noah is out partying tonight with some interesting Canadian guys we met while waitng for the same delayed airflight. Traveling can be stressful at times but we continue to enjoy our trip very much and will soon send pictures.

Jacobo, Kristina, y Noe

Clients of
Wendy Simon C.T.C
Owner/Pacific Harbor Travel
Santa Cruz, CA

Our trip was AMAZING!!! Flawless!!!

Hello Alma,

Our trip was AMAZING!!! Flawless!!! Starting our vacation on the Pacuare River and enjoying the lodge was fabulous. The owner Roberto was there and it was very nice to meet him. I would have NEVER known about this.

Nayara was great as well and of course ending our stay at Xandari was very relaxing. Unfortunately we only had about 3 hours of beach time as there was a tropical storm and it poured day & night for all 3 days. In fact several roads & bridges were out. Obviously we didn't get to Manueal Antonio. We'll go back for sure!!

All the transfers were right on time and friendly drivers. We were upgraded at Xandari so we at least had a very beautiful and comfortable room to read & relax in, I'd rather been on the beach...

I'll be sending alot more clients for sure!


Terry Oremland
Bon Voyage Travel
Tucson, AZ

EcoAdventures arranged a fantastic trip!

Hi Magda,

The trip to the Amazon was WONDERFUL!!! What an adventure for us. The people in Peru in general are extremely warm, friendly and inviting. Here is our feedback for you to use if you want with any other clients.

1) EcoAdventures arranged a fantastic trip! I would strongly recommend using them again for this type of trip for other clients. They used Setours in Peru. Everything was on time with meeting at the airport, hotel pick up/drop off.

2) City tour was perfect

3) The hotel in Lima, Casa Andina Private Collection was wonderful. Quiet area, wonderful staff. On our 2nd stay they upgraded us to a suite at no extra cost.

4) The cruise on the Delphin II was fantastic!!! The room was awesome, staff & food amazing given it’s all served on a boat in the Amazon jungle area. Cruising the different rivers in the area we were the ONLY tourist boat. Everything else was dugout canoes, small cargo barges and a couple of taxi type boats. This area has not really been discovered by lots of tourists which was super nice. The pace is busy if you choose to do everything & we did except for the 2 hour walk in the jungle. The night boat trips were wonderful.

5) Naturalist guides on the boat were fantastic. We saw so many birds, monkeys, sloths, flowers, a 5 foot Anaconda snake & I caught a piranha in the river!

6) The Inkaterra Lodge Reserva Amazonica was beautiful. The grounds are so manicured & again the food was wonderful. The southern jungles in Peru are much hotter than on the cruise. Never experienced that level of heat or humidity. Most likely because we did not have air conditioning just fans. Our room or cabin was wonderful, towels & linens were very high end. We really relaxed at the lodge & utilized the spa facility. Just sitting in our screened in porch was a wonderful bird & butterfly show all day.

We traveled in the dry season, but it can rain anytime. We were very lucky & only had rain one night. In the dry season the rivers are down by 45 feet. There is still lots & lots of water. The only caution to clients is that anything on land means a steep climb up stairs or something that might look like stairs. We discovered going to South America is pretty easy with only a 2 hour time change if you stay on the pacific side.

2011 is India!

Liny Schwahn
Director, Human Resources
Del Monte Foods

You delivered everything and more than you promised.

Hi Alma,

Just wanted to let you know we're back from our trip to Machu Picchu and Galapagos, and we had a fantastic time! You delivered everything and more than you promised.

Despite the national strike in Peru when we arrived, and the attempted coup in Ecuador when we were there, everything ran very smoothly! Both companies, SetTours and Metropolitan, were very professional and reliable; the guides were very good to outstanding. We loved all the hotels too.

Thanks again for your assistance. If you want to use us for references, we would be happy to sing your praises.

Lynne Dempsey

I now have clients for life!

Hello Alma,

I just spoke with my clients, the Brennans, about their big trip to Central/South America. They had a wonderful trip! They were quite pleased and impressed on how well they were taken care of by EcoAdventures!

I wanted to pass that along to you and hope you'll thank your entire staff for all the hard work all of you put into this package for me. I now have clients for life!

Thank you so, so much!!! I can't wait to use your company again!

Donna Caruso
Travel Consultant/Manager
First Class Travel
San Diego, CA

...compliments on how wonderful the (South America) trip was, how smooth everything flowed...

Just wanted to pass along that my client Cheryl Davies just got back from her extensive South America trip and complimented on how wonderful the trip was, how smooth everything flowed, and the fact that everyone there was so accommodating. I want to thank you Bill for doing such an outstanding job and I look forward to working with you and EcoAdventures again.
Travel Bug

The trip was the perfect combination of relaxation and exhilarating activities!

Hi Linda,

We are finally back from the whirlwind that was the wedding and the honeymoon and wanted to say thank you so much for planning such a wonderful honeymoon for us. We enjoyed it thoroughly - the trip was the perfect combination of relaxation and exhilarating activities that kept us active and busy! Everyone was so nice in Costa Rica - the staff was amazing, the hotels/amenities were great and we loved exploring the beauty and scenery of the country. You did a great job and we wanted to thank you personally.

Warm regards,
Arielle and Dave Schechtman

Clients of
Linda Gati
Michael's Travel Center, Inc.
Westlake Village, CA

The Rohde family is back and they are raving about the arrangements!

Dear Anne -
The Rohde family is back and they are raving about the arrangements! Here’s an excerpt of their feedback:

Hi Elliot,
We had a wonderful time.
We loved The Springs Resort. I would never hesitate to recommend the same. It is stunningly beautiful. The room we had and the view – wow!
Actually met one of the owners – so nice and down to earth. And everyone at the resort was wonderful … beyond Four Season service!
The company you set up for driving was excellent. Always on time, and again, went over the top to satisfy. One, Fernando, stopped several times to show us views and animals/birds.
Food at Four Seasons was great … especially the Steakhouse. Accommodations were nice but wrong time of the year to have a view as the foliage was very dense. We had a very relaxing time here.
Many thanks again!
The Rohde Family

Elliot Serfaty
S.R. Travel Service
San Francisco, CA

Everything went perfectly and I highly recommend the company you went through.

Hi Bill,

The Shanfield’s are home and I thought you’d like to see the email she sent me......

Becky we had a GREAT trip to Guatemala. Everything went perfectly and I highly recommend the company you went through. The owners of the company actually accompanied us on the tour of the market and Lake Atitlan and they were delightful. They met us at the airport in Guatemala city each time, which was so nice of them. - The Shanfield’s

Thanks for all your help, until the next booking.....

Best regards

Becky Knaup
Sunny Hills Travel, Inc.
Fullerton, CA


Hi Stephen, wanted to say hello and let you know Mindy and I had an AMAZING trip (to Costa Rica). The weather was awesome, the place was beautiful, the locals were lovely...and all around we just had the greatest time.

We did most everything there was to offer. We almost went river rafting but decided against it at the last minute just because we were so tired from all the other stuff. And since it was rainy season, the river was at a level SEVEN in rapids!!!!

Again, thank you for all your help. Everything worked at perfect and we did not have one problem.

Talk soon.

Stacy Kennedy
Head of Business Development
Big Picture Entertainment
Culver City, CA

The arrangements all went very smoothly with the car transportation... and the hotels were lovely.


We had a wonderful time in Costa Rica! The arrangements all went very smoothly with the car transportation... and the hotels were lovely. The Arenal Springs Spa hotel needs some work since they are relatively new and haven't worked out all the practical problems but the staff is lovely and accommodating. I would say that the Tamarindo area was my least favorite but that was just because of the sandflies which somehow didn't care that we had all kinds of bug repellent on us.

We made all our land arrangements with the hotel concierge and they were great. We ziplined twice and kayaked once. The weather was raining during the afternoons so we planned most all our excursions during the morning.

I was just delighted with the flora and the fauna and the animals that roamed freely around our hotel at Capitan Suizo. We had a resident baby raccoon, a few monkeys that were very people friendly, iguanas and many birds. The Panorama driver/guides were very pleasant and stopped in various places for us. I'm happy to talk to you some more about the trip if you wish. My photos are on a disc and if I can figure out how to put them online I will send them to you.

Thanks a whole lot for all your help in making this a very memorable trip for Stacie and me.

Best regards,

Client of Tami Hodges
Travel Consultant
S.R. Travel Service/A BCD Travel Affiliate
San Francisco, CA

...nothing but rave reports ... Everyone was so great and helpful.


I just wanted to let you know that my client Mr. Richard Knight had nothing but rave reports on his trip to Peru. The tour guide in Lima "Segundo" was great , as was Sophia in Lima. Richard in Machu Picchu was "the best". Also said to mention "Pascuel" too. Everyone was so great and helpful.

We have looked at his many pictures and they are just wonderful…

Hope to do business with you soon.


Sharon Shaw, Travel Consultant
Coeur d' Alene, ID

They were really happy with all their hotels and activities in the itinerary.

Hi Cindy,

Just spoke with Jenny Bell who absolutely LOVED her trip to Peru!!! The complete highlight for her (and most importantly their grandson Pascal) was the guide in Lima = Oskar. Jenny raved about how wonderful Oskar was for the last 30 minutes. Jenny also mentioned how efficient Richard was in Cuzco as well. They were really happy with all their hotels and activities in the itinerary.

Thank you for all your help, it has been much appreciated.

Kind Regards,

Cassandra Bookholder, CTA
Camelback Odyssey Travel, A Virtuoso Travel Office

Your patience and professionalism made my work so much easier.

Hello to you both (Elizabeth & Bill):

I just heard from Dianne Finkelstein and she was so happy and excited about her trip with you. Thank you so much and I hope to work with you in the future. Your patience and professionalism made my work so much easier.

All the best,

Janet Najarian
Tzell New England
Member, Signature Travel Group

...thrilled to know that you are doing the itin for us!

Hi Alma,

I took your GREAT advice and called Delta. The air contract I got was just as you said - Q and all other taxes included in fare quote - making the deal work. Out of LAX it actually was better for group than SNA. Amazing!!! ... So, I called the office to tell Sandy to watch for the contract, mentioning I had taken up your entire day with Waldorf. She had so many nice things to say about your presentation awhile ago - and was thrilled to know that you are doing the itin for us! Will read what you sent and we will be in touch tomorrow. The group mother who is my contact was of course really blown away when I told her about the SIX HOUR bus ride fortunately avoided. Sandy said "we need some days like this when we actually get to be travel agents - not just searching a screen for the cheapest fare to Phoenix."

Linda Parker
Altour Newport Beach

I would like to pass on our commendations to Setours, the travel agency used by EcoAdventures in Peru, whose service was truly excellent.

To Whom It May Concern,

My husband and I recently returned from our vacation to Brazil and Peru, booked through Nancy Kettmann at Peak Travel in San Jose, California and EcoAdventures. I want to pass on my thanks since it was a very enjoyable trip. In particular, I would like to pass on our commendations to Setours, the travel agency used by EcoAdventures in Peru, whose service was truly excellent. Thank you especially to Richard Achante from Setours in Cusco, Peru whose customer service was indeed above and beyond. This was particularly evident in his handling of the only issue we experienced on our trip, which was the loss of our luggage for the Peru leg of our journey.

We were scheduled to depart Manaus, Brazil with TAM airlines and board the flight with TACA airlines at Sao Paulo, Brazil to take us to Lima, Peru. Unfortunately, because they are two different airlines, they told us that they could not check our luggage all the way through from Manaus to Lima. Instead, we would have to collect our luggage at Sao Paulo and check it in again with TACA. Since we only had a 90 min layover at Sao Paulo, I knew we would be cutting it fine. As it turned out, my fears were realized because the flight from Manaus to Sao Paulo was delayed by 40 mins so there was no way that we had enough time to pick up our luggage and make the flight to Lima. Consequently, we decided to board the flight to Lima without our luggage. We barely made it on the plane ourselves. Unfortunately, this meant that we had to deal with the problem of trying to recover our luggage. TAM did not find it again until we were ready to come home! Consequently, TAM shipped our luggage to Lima and we picked it up on our way home, from Lima to Miami. I'm just glad we got it back!!

Setours in Peru did a marvellous job of working with TAM to recover our luggage. In particular, Richard Achante was amazing. He followed up with TAM airlines on a daily basis and as a result of his engagement, we were able to recover our luggage. I would highly recommend Setours. I thought they were wonderful.

Brigid San
Director, Operations
Product Development
Cisco Systems, Inc.

...had a great time in CR. The hotels, tours and transportation all worked out well.

Hi Tracy,

Just wanted to let you know that Julie and I had a great time in CR. The hotels, tours and transportation all worked out well. Please let EcoAdventures know too.


Douglas Childs AIA ACHA
Childs Mascari Warner Architects

Fun trip to BA, Mendoza and Rio - The hotel locations could not have been better ... Our tour guides were excellent and added local flavor to our visit.

We, three couples, recently completed a fun trip to Buenos Aires, Mendoza, and Rio de Janeiro. The weather was great and the experience was memorable. Not enough time but, we did see enough to thoroughly enjoy ourselves. The hotel locations could not have been better and the Hyatt in Mendoza was outstanding. Our hotel in Rio was not the best but, not much time was spent in the room. Our tour guides were excellent and added local flavor to our visit. All connections were on time and the guides were very helpful at the airports.

Thank you
Hal Arnon

Your presentation was excellent and we both learned many interesting things about Latin America and Costa Rica.

Hello Alma,

Just a quick email to let you know how much Mariel Lee and I enjoyed your dinner seminar last night. Your presentation was excellent and we both learned many interesting things about Latin America and Costa Rica. So, congratulations on doing such a great job of educating us about your product. Incidentally, I appreciated your answering my questions (I was at a table of 4 in front of your podium). Best wishes for another successful seminar tonight in Santa Monica. "Hi" to Sandra for us.

And, thank you for the wine, beverages, tasty entrees and super, duper desserts. They were appreciated and we both loved that you talked while we ate. A mark of efficiency and I like that!

Please know that you are welcome to come by my office if you are back in our neighborhood. Thanks again for a fabulous learning experience last night.

Rita Koch
Ladera Travel
Manhattan Beach, CA

Thank you for all your great help!

Good Morning Bill,

The Flahertys and the Starbirds returned from their trip to Guatemala and had a wonderful time. I have not heard a detailed report but did receive a call telling me what a great trip it was. Just wanted you to know and thank you for all your great help!
Thank you,

Joanne Wilhelmsen
Travel Discount Services
Felton, CA

Bill B. had a great time in Guatemala and said what a great job EcoAdventures did.

Hi Bill,

I can't remember if I told you that Bill B. had a great time in Guatemala and said what a great job EcoAdventures did. He was pleasantly surprised that it was way better than he thought it would be. Remember he had a few fears about going there and now he realises that they were largely unjustified. So, thanks for the great job.

Helen Pittman
San Simeon Travel
Cambria, CA

EcoAdventures and Setours did an outstanding job in arranging this trip.

Hi Magda (& Cindy),

We just returned from our vacation and we had an excellent time in all the locations. You, EcoAdventures and Setours did an outstanding job in arranging this trip. We were very impressed with the staff of Setours and they were very professional, courteous and knowledgeable. All hotels were excellent and money well spent! Again thank you and Happy new year! Talk to you soon.

Thank you,

Albert R. Lobo
Chief, Industrial Operations
Federal Acquisition Services
San Francisco, CA

Well, we have to say Guatemala exceeds expectations. No hitches, no glitches!

Well, we have to say Guatemala exceeds expectations. No hitches, no glitches! Perfect weather, beautiful country, magnificent Mayan antiquities! My little bit of Spanish gets us by and is appreciated by natives for the effort if nothing else!

Michele R. Campbell, Ph.D.
St. Rose High School
Belmar, New Jersey

One of the most memorable, care-free, and perfectly individualized trips I have ever been on.

Hi Elizabeth,

I just returned from CR and my EcoAdventure experience. I must tell you that it was one of the most memorable, care-free, and perfectly individualized trips I have ever been on, and I travel a lot. I have never really traveled with a 'tour' company before, but I am so glad I did. Your company did an outstanding job of setting up and contracting with folks to make my solo trip easy and relaxing so I could just experience Costa Rica without any anxiety and hassle that can accompany travel. I appreciated the personalized service, the ecologically-minded attitudes of everyone, and the great hotels.

I have already contracted Rebecca, my mother's travel agent ... about scheduling my next CR vacation with you in spring of 2010 ... I can't wait to return.

Again, thank - you for everything. It was a perfect solo adventure with a company that respects the land, animals, and people of Costa Rica.

Best Regards,
Pam Morse
Napa, CA

My clients returned -- had a fabulous time -- all arrangements went very well.

Hi Bill:

My clients returned -- had a fabulous time -- all arrangements went very well. They said the guides were wonderful and especially Andrea in Buenos Aires. I sincerely appreciate all of your help.

My best,

Dale Liebes
Travel Consultant
Meridian World & Ethan Allen Travel/American Express
Menlo Park, CA

I take the good work of organizations like yours for granted until something happens!

Hi Alma,

I just wanted to let you know how great you have been to work with through the years.....the Hilliard problem comes to mind......
I guess I take the good work of organizations like yours for granted until something happens....I just got royally blown off by the customer service department of a large supplier who has my client in China on a very expensive trip. That made me realize how good it is to deal with you and your staff. Thanks!

Marti Sealander
Lafayette Travel Center
Oakland, CA

I'm gaining a tremendous amount of knowledge just by speaking with you!


Thank you again for helping the Haimans. I spoke to Steve while you were also speaking to him. I am at home today and believe me, with two toddlers at home, I consider my days in the office as my 'days off.' I thought I'd share this very nice note from one of my co-workers to everyone in the company. I'm so impressed with your service and knowledge, as I'm sure my clients are as well. I truly appreciate your patience, as I'm gaining a tremendous amount of knowledge just by speaking with you!

April Ibay

I highly recommend EcoAdventures for your discerning clients.

To All Leisure,

I thought I would like to share with all of you my experience with EcoAdventures.

Through what I observed at the EcoAdventures seminar which was held at Sorrento a couple of months ago, I was very impressed and decided to touch base with Alma (the President) to do a proposal for a group of 7 couples who endeavors a trip of their lifetime to South America with a very special request, strict vegetarian meals throughout their trip.

Alma paid attention to every little detail in tailoring a proposal for my group PROMPTLY. I was very impressed with her very well thought-out suggestions for a very demanding group. She was very quick in addressing to every of my clients’ multiple queries and concerns. She exudes compassion, expertise, professionalism and teamwork. I almost wanted to experience EcoAdventures’ product myself!

Though the trip will not be consummated until November 2008, most of my clients already committed to the deposit required. I had total confidence that my clients will no doubt receive the best itinerary to South America and the best times ever for their 2008 destination they chose. I believe with EcoAdventures in the wings, they cannot go wrong.

I highly recommend EcoAdventures for your discerning clients.

Yen Flynn
Accredited Cruise Counselor/Vacation Specialist
Carefree Vacations
San Diego

He raved about the way your plan went down and how well they were looked after.

Hi Alma,

I had a call from a client by the name of Tom Kennedy. His wife is Dorothy. Tom has been on 15 trips with us over the years. He called to say thanks for all the good times AND ALSO TO PRAISE ECOADVENTURES FOR THE TRIP OUR AGENT CATHIE WORKED WITH YOU ON TO SEND THEM SOMEPLACES IN SOUTH AMERICA. HE RAVED ABOUT THE WAY YOUR PLAN WENT DOWN AND HOW WELL THEY WERE LOOKED AFTER.

Hip Hip Hooray for EcoAdventures!

Best regards,
Patrick Flood
Pat and Mikes Travel
Portland, OR

Your arrangements went off without a hitch.

Dear Alma,

Just wanted to let you know that the tour you did for the Riggs party to Costa Rica was just wonderful. They enjoyed everything and your arrangements went off without a hitch. Their favorite stops were Tortuguero and Corcovado.

Thanks so much for all your work. The trip was perfect.

Kathy Baron
Affiliated with
Bon Voyage Travel

Wonderful time in Peru!!!!

Hi Bill,
I just wanted to send you a quick note to tell you what an incredible trip we had in Peru. All the accomodations were wonderful. Both Setours and Rainforest Expeditions were absolutely the best. Very professional, helpful and took great care of us! We never had to worry about a thing yet did not feel like we were being "smothered" by a tour group. I want to thank you personally for taking the time and patience to set this all up for us. We will definitely recommend EcoAdventures to everybody!

Thanks again for a wonderful and memorable trip!
(Saw Cameron Diaz at Machu Picchu also!)
Best Regards,
Catherine Bruno

We will be using your company again very soon.

I wanted to personally email you to thank you for the great service Mario, CAT and your company provided my clients as their drive/tour guide. They were in Costa Rica last month on a belated honeymoon trip through EcoAdventures and had a marvelous time (their pictures were wonderful).

We will be using your company again very soon for our return trip and other clients who are interested in a CR experience.

Thank you,
Sharon Carson
Pacific Harbor Travel

The Chavez's are home and they loved the trip!

Hi Alma,

The Chavez's are home and they loved the trip. They had high praise for your company and Argentina!
They said Victor in Mendoza was the best, and the hotels were all great, and they really appreciated that the Sofitel in B.A. was very accomodating, and even made sure a cab came to get them from a resturant, in the middle of a thunderstorm, when the cabs refused to drive.

Gilbert is a very apprehensive traveler and he didnt even have a clue, (no matter how much I tried to tell him) how well they were going to be taken care of.

Thank you!

Leilani Burns
CTA Travel

I hope to be able to send more clients your way.


Just to let you know the Galapagos cruise was wonderful. Even though I am not in good shape I did keep up on all the hikes and climbing in and out of the dingy. I met some wonderful people and we are exchanging pictures of Galapagos and Machu Picchu.

The Friendship Group thought everything went really great. The hotels were great. Everyone loved the Pakaritampu Hotel. They called it the garden hotel. Some wished that we went back there after a day in Machu Picchu since it was only one hour's train ride.

I want to thank you for the time and effort you put into putting the package together. Also, Charles Switzer had a wonderful time on the individual itinerary you put together for him.

I hope to be able to send more clients your way.

Mary K. Cloward
Regency Travel

They loved the hotels and the wonderful guides they had.

Dear Alma,

My client came by Sunday night to show me their 3 albums of pictures from Peru with EcoAdventures. What a great time they had. They loved the hotels and the wonderful guides they had. In Cuzco they went to see the Inca Museum which to their eyes is the best Inca Museum they have seen. They also enjoyed Caesar and Betsy in the rainforest lodge (Posada Amazonas & Tambopata Research Center). They were so knowledgeable!

Thank you for such a great team work!
I look forward to doing business with you again.


Pascale LeJeune, CSS, CTS, NCS
EXPERIENCE Active Travel
Issaquah Travel & Safaris

Wow, what a trip!

We had a great time! Yes, we love Costa Rica. The tour guides/drivers they sent us were really good. The couple that met us at the airport and took us down to the coast in Quepos were husband and wife. She spoke English very well and he was learning, they were really nice (Maria and Alex). The driver that picked us up in Quepos understood English but didn't speak too much, he and Charlie took lessons from each other. He was also very nice.

The driver that picked us up after our cruise spoke pretty good English (Mario) and he and Maria were teamed up to take us to the volcano the next morning.

WOW, you have to go and stay at Xandari if you have not done so! That is so so nice! The people bent over backwards to accomodate us. The grounds are gourgeous! We walked down the 266 steps to the waterfalls on the grounds (either I miss counted or both but it is a lot more than 266 steps). We were awed by the falls and the surroundings, but let me tell ya, there were not kidding when they said it was steep! We did it and are glad for it, but next time we will hopefully be in better shape!

The cruise was really nice. Yes, you were right when you said we would love it. No lines to speak of the crew was nice and yes, they all knew us and us them before it was over all too soon. Our only suggestion to them was to skip Nicaragua and maybe go to Panama instead. The stops were good, not a whole lot to see but very beautiful.

Thanks for steering us in the right direction once again. We can't wait to go back! I look forward to hearing about your trip while we were gone, hope it was all you could ask for. I have attached a picture of us at Lancanster Gardens.

We hope you had a wonderful Christmas and here's to wishing you a Happy New Year!

Melanie & Charlie


Diane Eide, CTC
Virtuoso Specialist
Camelback Odyssey Travel

Thanks for . . . making their vacation so memorable!

Happy New Year, Alma,

Just thought I'd share my clients comments, Scott, Eva and Charlotte Rose (Dec. 23-Jan. 1). They just returned from their Rio and Buenos Aires Christmas trip and loved it!!! Eva said all the hotels were wonderful; her words "the Loi Suites Recoleta Hotel was gorgeous".
Thanks for all your assistance in making their vacation so memorable.
I'll be attending Signature's January Sales Meeting in Los Angeles. Hope to see you there.

Nancy P. Vinson, CTC
Vacation Discounters, Inc.

Wonderful job on difficult booking!

Bill -

Need to tell you what a wonderful job you did on this difficult booking! Setours was wonderful in meeting the clients at the airport, after many snafus and an unexpected stop in Bolivia. They missed their flight to Cuzco by several hours and were forced to buy new tickets from LAN because their tickets were on Varig stock. What a mess.

They got out the next day and were picked up at CUZ and taken to Pakaritampu Hotel for several hours before the train to Machu Picchu. They LOVED the hotel and setting. Can't wait to see pictures of it. They also thought their room at the Hatuchay Tower was incredible (didn't think of the Tower as amazing). They were in a huge room on the 4th floor overlooking the river. They loved it.

Thank you for everything!

Sue Hartzell
Adventure Bound

KUDOS!!!! to EcoAdventures...

I was just talking to the (clients) who just arrived home last evening from Costa Rica. KUDOS!!!! to EcoAdventures....they are a very, very fussy couple and not shy about telling me criticism. Well, they have nothing but positive things to say about CR and EcoAdventures. They thought the driver/car was perfect and Peace Lodge outstanding as well as Guanacaste resort (can't think right now of the name)....(Paradisus Playa Conchal 6 nights) all inclusive....perfect for them....didn't tire of the food....thought the staff was friendly and warm, and told me they didn't want to come home. That is the ultimate compliment. They are very hard to please and we pleased them!!!

Belize clients are very excited and can't wait to begin their 2nd honeymoon!!!

Thanks again and thanks again to Bill...

Marian Finkelstein
Small World Travel

No reason to use anyone else when you do such an excellent job!

I want to thank the staff at EcoAdventures, Inc. for putting together a fabulous vacation to Costa Rica for my family this year. You did a great job on our itinerary…everyone in the family enjoyed themselves. All the hotels were "top notch" and just what we were looking for.

Your guide, Carlos, was one of the best I've ever experienced. We actually tried to trip him up a couple of times with some tough requests but to no avail, we asked and he delivered! His knowledge on flora and fauna was amazing and made our trip throughout the countryside special!

For our next trip to Latin or South America we will be certain to ask the staff at EcoAdventures to put it together. No reason to use anyone else when you do such an excellent job.

Thanks again EcoAdventures!


Tyler Peak
Peak Travel Group

South American adventure - exceedingly pleased . . . and were thankful for your expertise

Hi Alma,
I just wanted you to know how very much the (clients) loved their South American adventure. They were exceedingly pleased with all your hotel selections and were thankful for your expertise. They particularly loved l'Auberge...

My thanks for all your efforts putting together this trip on a moments notice. I will spread the word about your exceptional service.

Karen Neal
Cambrian Plaza Travel
San Jose, CA

Argentina /BA/San Martin de Los Andes/Bariloche/Iguazu . . . they absolutely loved it

I know you'll want to know this . . . they absolutely loved it. There was not one complaint that came to me . . . In Iguazu most of them were sorry they didn't sign up for the Andes extension, they had so much fun.
Congratuations to you and your team in BA for doing a great job.
I will try to get them to do more in the future.
Thank you for a long, hard time of preparations, but your patience with me paid off.

Keith Tucker
Acacia Travel

Chile . . . It was totally awesome

Just wanted to send you a quick email to say THANKS!!!!! for setting up such a wonderful trip. It was totally awesome — all of the connections, arrangements, etc. went off without a hitch, all of the adventures were
terrific, and I was even able to keep up!

Think it was probably our favorite trip ever, so thanks so much for all of your hard work to make it happen. The horseback ride, in particular, was phenomenal — everything was great.

Anyway, thanks again.
Suzy Kenyon
Booked by Lee Stuart, CTC, DS
Orinda Travel

Trip was fabulous!

Just wanted to tell you Bill's trip was fabulous! The guides were great. He was very pleased with our hotel choices. One flight was cancelled/delayed but obviously that was not our fault.

So, thanks for all your hard work.
I look forward to working together again.
Sandy Sankary
Willett Travel
Studio City, CA

Had a fabulous time!

Hello Alma,

The Thorntons had a fabulous time on their trip, and had a glowing review of our services. During the part of the trip when their son joined them he accidentally brought his roomate's passport to the airport, and the guide went back and helped him get his passport!

Travel Dynamics

Your trip to Costa Rica was superb!

Just wanted to let you know that your trip to Costa Rica was superb. Both my husband and I who had been to Costa Rica, and our friends who were first time visitors, enjoyed our stay immensely. Accommodations were very good and ending at Makanda was a wonderful finish.

Transfer/guide services were all precisely on-time, friendly and knowledgeable and we enjoyed talking with them.

In all, a great vacation! I am selling my customers on the destination.

Thank you!

Best Regards,
Marcia Gilbert
The Travel Addres

The trip went perfectly!

Just wanted to say that the trip went perfectly. All details, arrangements, transfers, etc. were absolutely seamless.

The Radisson was great, with free happy hour (!) every evening; and employees who were very helpful in giving us directions, advice, and instructions to taxi drivers. They were also helpful in regards to that whole 3rd person in the room problem, which they helped us to solve quite nicely.

Metropolitan Touring was impressive. They were friendly, timely; informative re: flight schedule changes, etc., and our Cotapaxi Tour and Otovalo day were both wonderful, and far beyond my expectations. Our guide Cecelia and driver David for the tours were absolutely awesome with information, skill, and flexibility re: our requests (they actually picked us up @ 6:00 A.M. so that we could visit the livestock market @ Otovalo prior to the regular market).

Galapagos and the Flamingo and its crew; our guides there and all of our experiences were wonderful. Food was excellent; service excellent; and the schedule allowed us to see as much as possible. Galapagos is amazing, and I was very pleased to have such a satisfying experience.

Sacha Lodge was also excellent - food, lodging, guides - all were top-notch. The jungle was fascinating, and I was really happy that we added that trip on as an extension. Wildlife was incredible, and I couldn't get enough. Some were not as thrilled as I was - anacondas and tarantulas and agouti - oh my!

Our group did well together, and by the way, your friend Robin is a great gal - I enjoyed getting to know her.
Thanks very much to you, and to Eco-Adventures, Eco-Ventura, and Metropolitan Touring for helping us to arrange and enjoy such amazing trip. We will talk of it for years to come!

Many thanks,
Val Guarin
Booked by Leslie Santucci at HMS Travel

Argentina /Buenos Aires/Montevideo . . .excellent plans you made for us

We are back home and want to tell you how much we appreciated the excellent plans you made for us. All the travel guides who met us and took us around were excellent and full of information.

We were especially glad someone met us on the Argentina /Buenos Aires/Montevideo portion of the trip. Even tho' Terry speaks Spanish fluently, the airport protocols were very confusing and we were glad to have the help from someone who was taking care of us.

We said when we get "old" and can't travel alone, we can have you make the arrangements for us and we will be able to manage okay!

Thanks for arranging everything so well. We enjoyed ourselves the whole trip, thanks to your excellent planning.
Terry and Naomi Tanaka

Back from Costa Rica . . . We had a fantastic time!

. . . We had a fantastic time in Costa Rica (as suspected) . . . We didn't have any problems; everything was perfect and hassle free. Even our flights with Continental were on time and they had our special meals.

We loved the country and the people. . . The hot springs were fabulous. I think we went 3 times in 2 days.

Monteverde was perhaps the highlight of my trip (although I could have permanently taken up residence at the hot springs). The area was magical. We enjoyed the skywalk and we went on a guided tour of the Monteverde Reserve, which was awesome.

From Monteverde we went to Manuel Antonio. . . . The beaches are beautiful and the park was gorgeous. . .

All of our hotel accommodations were great. We liked all the properties. They upgraded us from a junior suite at El Establo to a full suite. It was like living in a Swiss chalet. We had two floors all to ourselves with a great view of the mountains in the distance. We woke up each morning to a beautiful rainbow.

At Si Como No they upgraded us from a deluxe room to a deluxe suite. So once again we hit the jackpot. The room was fabulous. It was a first class property. . .

We loved the food everywhere we went in Costa Rica. We never did get our fill of beans and rice. . . I just wish I had brought back some guarro.

Ann Edwards
(click here for the entire testimonial)
Booked by Sue at Candy's Carefree Travel, Modesto, CA

Costa Rica - Everything was well laid out . . . we were free to enjoy the beauty around us.

My husband and I recently took a trip to Costa Rica and had booked everything through you and you contracted with Central American Tours. Central American Tour Company and EcoAdventures are two outstanding companies. Everyone we came into contact with was courteous, helpful and very friendly.

We were particularly pleased with Francis from CAT. Francis helped us whenever we had a question or concern. We had contacted him on a number of different occasions and he was always willing to help us with our varied requests. To be specific, he arranged for a change of hotels when we were unhappy with one of our accommodations. Also he rearranged flight plans for us when our flight from Quepos to Palma del Sur was cancelled. Francis really eased our minds and helped make our trip all the more memorable.

You have a great company. We have told everyone that if they ever want to go to Costa Rica, that they should book through your company. Everything was well laid out with the vouchers and drivers so we were free to enjoy the beauty around us. All of the employees we encountered were fabulous.

Thank you for making our trip one that we will never forget.

Linda & Lonn Lorenz

Peru & Bolivia - All went well with our trip . . . a great value for the money!

. . . Quick note to let you know that all went well with our trip. We had a good time. The hotels were all good and with very friendly staff. They were unique too. Antara in Lima was fantastic. All transportation was good. The drivers were safe. The guides were par excellence! I could not believe the caliber. The guide in Lima was unbelievable and kept interest of all 4 teenagers — which is a HUGE compliment.

Of course Machu Picchu was the highlight and we had sufficient time to do some hiking and bask in the wonder of the place.

Lake Titicaca was fantastic. Met all our expectations! All in all — there were no significant hitches and was a memorable trip.

I will not hesitate to recommend EcoAdventures to my friends. It is a great value for the money! Thanks for all your help!

Neelima Pandit

Buenos Aires & Uruguay - Thank You!

My husband and I were in Buenos Aires recently (Jan. 27-30, 2003) and wish to commend to you the guide who picked us up at the airport and transfered us to our hotel and finally on to the Buquebus to Colonia. His name is Ignacio Frydman. He provided us with valuable information about the city, spoke excellent English, had a marvelous sense of humor and checked up on us to see that we were happy and comfortable.

He made our introduction to Buenos Aires a memorable one and we wish to make certain an employee of such calibre is recognized by the company in which he works.

Should we return to Buenos Aires someday or have friends who will be visiting, we will recommend your services and most definitely Ignacio Frydman. Please thank him again for us.

Judy and George Dillon

Ushuaia - They had a wonderful time!

Explora was an interesting experience for Scottie....all the others staying there were gung-ho, macho outdoor jocks. She wanted to sit outside, looking at the gorgeous scenery, reading a book. Not only don't they have an outside area, but they wouldn't hear of someone not "doing" and "going". Scottie is a strong woman.....went out with the group and came back with a guide when she'd had enough.

Their favorite part was Terra Luna (which they said was absolutely justice done by the Website) and their drive around the lake to Chile Chico. She said that the whole southern part of that lake is breathtaking. The first part of the journey from Balmaceda to Terra Luna, is a paved highway. They stayed a second night at Terra Luna, cuz they loved it so much. They then went to Chile Chico and went to the Hostal Patagonia that they'd cancelled the night before. She said that Chile Chico itself isn't even a town, and that the Hostal Patagonia looked like a rundown old hacienda. They almost turned around and fled, but opted to check it out. She said it was surprising when they was perfectly acceptable inside.

They found places out of Ushuaia that were to die for. They followed the families on New Year's Day.....everyone heading out for family picnics. They drove on the high road on the hills/mountains surrounding the Beagle Channel....said it was breathtaking and really memorable. Every family they met invited them to join them. It was pristine and clear when we sailed out of Ushuaia through the Beagle Channel last year, so I can imagine what their vistas were.

She called and "dumped" for 2 hours last week. Her only real surprise was their drive on the Carreterra Austral, with high fences on both sides of the narrow road. She had packed a picnic lunch....thought they'd explore off in the country somewhere.
They sat in the middle of the road and had their picnic in the bed of the truck! (the truck they loved....said that was the only vehicle they saw, all the way around the lake).
The pickup gave them a chance to haul some young backpackers....which all enjoyed. The kids took them home to meet their families in

Great trip. Thank you!
Sue Hartzell
Adventure Bound, Emerald Hills CA

Everything worked out perfectly, the hotels, the tours, EVERYTHING!

Hi - We've been back from our trip for a few days now, and I haven't even emailed you to thank you for such a wonderful trip. Everything worked out perfectly, the hotels, the tours, EVERYTHING. Buenos Aires was beautiful and we didn't feel at all threatened like everyone said we should feel. The people were friendly and polite. We went to a ranch one day to watch the Gauchos work with the horses - a typical bar-be-que, which they are very big on. It's a good place if you like beef - everything was meat, meat, meat. We even went over to Uruguay for a day. That was beautiful.

Iguasu was fantastic, as I knew it would be, and it was such a good idea to stay on both sides. We went under the falls, and hiked in the jungle. It was great. That hotel (Tropical Cataratas I think it was called) on the Brazil side was one of the most beautiful hotels I've ever seen. Then on to Rio, which I loved. Your friend Monica's ideas were all very helpful, and I especially like the cod fish balls. We saw all of the typical sights which were really prettier and much more spectacular than pictures. We also went out on a tropical island tour which was great for a day on a boat and on a beach. That was fun! We also went to a Tango show and wanted to go to a Samba show, but we didn't have time. We walked all over everywhere. We were careful, but we felt very safe, also.

Thanks again. It was a great experience, and I would recommend EcoAdventures to anyone. They really knew what they were doing. Hope to see you soon.

Your traveling pal,
Booked by Marilyn Gust at Newport Travel Concepts

Belize - one of their best vacations . . .

. . . the Sellers who went to Belize had such a wonderful time at the Mopan resort you recommended—they swooned about it—the fabulous food and service—they had a great time with the owners—said it was one of their best vacations—loved their room at Ramon's (Ambergris Caye) too.

Thanks again,
See Kean Chuah

R & R Travel
Seal Beach

Extraordinary assistance I received . . . for my honeymoon booking

As I am closing files and clearing emails from this past year, I am reminded of the extraordinary assistance I received from you for my . . . honeymoon booking. This couple had a great time. They returned home happy . . . (all due to your instruction). Thank you for sharing the wealth of knowledge that is within EcoAdventures.

Best Wishes,
Nancy O'Brien
Meridian World Travel

Inca Trail Romance

I just want to take a moment to thank you for the trip you have put together for my clients Kenneth Bowman and Ann Abuhakmeh to the Inca trail.

They just loved the trip. Everything went well and the staff were great. The surprising thing was Kenneth proposed to Ann at the peak of the mountain of the Inca Trail. Doesn't it sound romantic?

I told Ann I will need to take this trip myself with my husband. Maybe my husband will surprise me with a bigger rock on my finger than the one I already have to celebrate our anniversary. Well..........I am still dreaming on it

Have a nice day,
Lin Low
Chen-Martin Travel

Casey Family Trip - Costa Rica - Everyone enjoyed it 100%

We are back from our trip and I just wanted to let you know that everyone enjoyed it 100% We were particularly impressed with the guide and driver we had. They were both exceptional! My mom participated in everything including the zipline canopy tour and she even went across one cable without a guide to help brake.

The family was very impressed with "my" planning but I assured them that everything had been carefully suggested and arranged by you.

Thanks again for making things go so smoothly.

Bridget Poizner

Way Beyond Their Expectations

Roz called to say they had a fabulous time. Their trip was perfect and very special, and was way beyond their expectations. That's what we like to hear. They were just so enthusiastic... Thanks for the great job.

Carol Holley
Vice-President Casto Vacations

I Want To Tell You That I Am Very Impressed!

I want to tell you that I am very impressed! Your travel documents are complete to the point where I would use them as an example of what should be universal throughout the industry. I have been singing your praises to everyone I meet who may want to use your company for their clients. I am especially impressed by the copies for my agency as well as an extra client copy of the itinerary for her to leave with her family/friends...thank you so much and I have no doubt that the same attention will be paid to my client's travel as has been spent in the thorough compilation of her travel documents. Makes me look good...perfect!!!

Heather Hintzpeter Holme, CTC, DS
Travel Hintz